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Network & IT Client Services Analyst
Descripción de la vacante
A city government in Ontario is seeking an IT support specialist to manage Active Directory user access, resolve client support queries, and provide excellent customer service. The ideal candidate will have a degree in computer science and strong networking knowledge. Responsibilities include maintaining software access and documentation, as well as developing training materials. Applicants must be motivated problem solvers who can effectively communicate with clients.
Formación
- Degree or Diploma in computer science, software engineering, or information systems.
- Knowledge and experience with supporting network repository.
- Superior ability to communicate effectively and concisely.
Responsabilidades
- Maintain and document Active Directory users and file share access.
- Resolve Tier 1 Support Calls and ensure client communication.
- Develop training materials and conduct training.
Conocimientos
Educación
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.