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ServiceNow Technical Delivery Manager
ServiceNow Technical Delivery Manager
Key Responsibilities:
Lead ServiceNow project delivery across key clients, with a focus on HRSD
Act as the primary technical advisor and delivery lead in client engagements
Run discovery sessions, solution design workshops, and stakeholder meetings
Define technical strategy and align delivery to business outcomes
Identify, assign, and manage technical resources across multiple projects
Oversee project health, quality, and risk management
Mentor junior consultants and strengthen delivery capabilities across the team
What We're Looking For:
Strong background delivering ServiceNow solutions in a client-facing role
Proven experience leading end-to-end implementations, ideally with HRSD
Ability to allocate, lead, and motivate technical teams
Excellent stakeholder management skills with commercial acumen
ServiceNow certifications (especially HRSD) are a major advantage
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