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Al Ghurair Asset Management LLC
Front Office Agent
Job summary
A luxury resort in Ras Al Khaimah is seeking a dynamic Front Office Agent to ensure a smooth check-in/check-out process and provide exceptional guest service. The ideal candidate has a strong background in hospitality, excellent communication skills, and the ability to work in a fast-paced environment. Attractive salary benefits include accommodation, meals, transportation, and medical insurance.
Benefits
Qualifications
- Previous experience in hospitality or a customer service role preferred.
- Professional appearance and strong attention to detail.
- Ability to work under pressure in a fast-paced environment.
- Excellent communication skills: fluent in English.
Responsibilities
- Handle guest inquiries, requests, and complaints efficiently.
- Manage reservations and ensure accurate billing and payment processing.
- Maintain a clean and organized front desk and lobby area.
- Coordinate with other departments to ensure guest satisfaction.
Skills
We are looking for a dynamic and professional Front Office Agent to join our team at a luxury resort in Ras Al Khaimah UAE. In this role you will be responsible for ensuring a smooth and efficient check-in/check-out process while providing exceptional service and assistance to our guests
Responsibilities:
Handle guest inquiries requests and complaints efficiently
- Manage reservations and ensure accurate billing and payment processing
Maintain a clean and organized front desk and lobby area
Coordinate with other departments to ensure guest satisfaction
Requirements:
Previous experience in hospitality or a customer service role preferred
Professional appearance and strong attention to detail
Ability to work under pressure in a fast-paced environment
Willing to relocate to Ras Al Khaimah UAE
- Excellent communication skills: fluent in English (additional languages are a plus)
- Candidates from CIS and Asian countries are encouraged to apply
Salary & Benefits:
Salary: AED 2000 AED 1000 service charge
- Free accommodation meals transportation visa and medical insurance
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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