Service Desk Analyst jobs in United Arab Emirates

Space42 (ADX : SPACE42) is a UAE-based AI-powered SpaceTech company that integrates satellite communications, geospatial analytics and artificial intelligence capabilities to enlighten the Earth from space. Established in 2024 following the successful merger between Bayanat and Yahsat, Space42’s global reach allows it to address the rapidly evolving needs of its customers in governments, enterprises, and communities. Space42 comprises of two business units : Yahsat Space Services and Bayanat Smart Solutions. The Yahsat Space Services unit focuses on upstream satellite operations for both fixed and mobility satellite solutions. The Bayanat Smart Solutions unit integrates geospatial data acquisition and processing with AI to inform decision-making, enhance situational awareness, and improve operational efficiency. Space42’s major shareholders include G42, Mubadala and IHC.Our vision is to pioneer beyond today for humanity to experience a better tomorrow. Space42 challenges traditional approaches with advanced AI and cutting-edge satellite technology, making space more accessible and redefining how data from space can be used on Earth. We aim to achieve this by connecting people to rewire potential, informing decisions to reimagine impact and enabling action to redefine tomorrow. We are guided by our core principles; we have foresight and are reshaping the status quo with a view of the future and beyond; we fuel change by going beyond words, rolling up our sleeves and building things that have never been built before; we bring our finest to go beyond good, to bring the best in class in every offering through our people, partners and providers.

For more information, visit www.space42.ai; follow us on X @Space42ai, Instagram @Space42ai

ROLE PURPOSE

The Enterprise Architect is responsible for aligning Space42 IT strategy with business goals, ensuring that the organization’s IT architecture supports current and future business capabilities. Reporting to the Senior Manager IT PMO, this role provides strategic direction and oversight for technology platforms, systems integration, and enterprise-wide standards, guiding IT investments to meet business objectives while ensuring agility, scalability, and sustainability.

Responsibilities

• Define, develop and maintain the enterprise architecture framework, standards, and principles to be aligned with Space42 business strategy roadmap.
• Collaborate and lead with business leaders, product owners, and technical teams to ensure architectural design and implementation alignment with organizational goals.
• Assess and recommend emerging technologies to drive innovation and efficiency.
• Govern architectural decisions, ensuring compliance with policies, regulations, and security best practices.
• Provide architectural guidance during solution design, development, and deployment phases along with facilitating the risk assessment and technical evaluation.
• Support enterprise-wide digital transformation and cloud adoption initiatives.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 8+ years of experience in IT with at least 3 years in an enterprise architecture or solution architecture role.
• Proven experience designing and implementing enterprise-level solutions.
• Strong knowledge of enterprise architecture frameworks (e.g., TOGAF, DoDAF, FEAF).
• Proficiency in cloud platforms (e.g., AWS, Azure, GCP) and cloud-native architectures.
• Experience with microservices, APIs, integration platforms, and enterprise data management.

ADDITIONAL REQUIREMENTS

• Solid understanding of cybersecurity principles, compliance, and risk management.
• Knowledge of DevOps, CI / CD pipelines, and modern software development practices.
• Ability to influence and drive change across business and technical teams.
• Enterprise Architecture certification (e.g., TOGAF, CISA) strongly preferred.
• Project management experience or certification is an advantage.

J-18808-Ljbffr