Safety Manager à United States

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

As the Security Manager of our luxury hotel, you will be responsible for overseeing all security operations, ensuring the safety and well-being of our guests, employees, and assets. This leadership role requires a proactive approach to risk management, incident prevention, team leadership, and compliance with local laws and brand standards. The ideal candidate will possess strong crisis management skills and hospitality-specific security expertise.

• Develop, implement, and manage the hotel’s overall security strategy, policies, and standard operating procedures (SOPs).
• Ensure 24/7 security coverage and supervision of security staff and CCTV operations.
• Conduct regular security audits, risk assessments, and fire safety inspections.
• Liaise with local law enforcement, emergency services, and hotel management during incidents or investigations.
• Coordinate emergency response drills and training for staff (e.g., fire drills, evacuation procedures).
• Manage access control systems, key card security, and guest room safety protocols.
• Oversee the investigation and documentation of security breaches, accidents, or suspicious activity.
• Ensure compliance with all health, safety, and legal regulations.
• Provide guest assistance in emergency situations with discretion and professionalism.
• Report regularly to the General Manager and maintain records of incidents, patrol logs, and training activities.
• Stay updated on best practices and evolving hotel security technologies.

• Minimum of 5 years in a security leadership role, ideally within luxury hotels or high-end hospitality environments.

• Thorough understanding of hotel security operations, emergency response protocols, and risk management practices.

• Certified in SIRA, fire safety, and emergency response procedures; additional certifications such as First Aid, CPR, or Crisis Management are highly desirable.

• Strong knowledge of UAE security regulations, fire and life safety codes, and emergency preparedness standards.

• Proven experience in leading, training, and motivating multicultural teams.

• Well-versed in operating and managing CCTV systems, access control, alarm systems, and other security technologies and software.

• Excellent communication and interpersonal skills, with the ability to lead effectively in high-pressure situations.

• Discreet and composed, with the ability to manage sensitive information and respond calmly in emergencies.

• Strong focus on team development, performance monitoring, and maintaining a proactive security culture.

• Fluent in English; proficiency in additional languages is an asset.

• Flexibility to work varied shifts, including nights, weekends, and public holidays, as required by operational needs.