Assistant Security Manager (Arabic Speaker) - Sheraton The Walk Dubai

Sheraton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hotel chain in Dubai is seeking a Security Officer to patrol the property, assist guests, and secure rooms. You will conduct emergency response drills, monitor CCTV, and handle safety matters. This role requires at least 2 years of relevant experience and a high school diploma. Strong communication skills and the ability to resolve conflicts are essential. The company offers a supportive work environment as part of an equal opportunity employer.

Qualifications

• At least 2 years of related work experience required.
• At least 1 year of supervisory experience preferred.

Responsibilities

• Patrol all areas of the property and secure rooms.
• Assist guests with room access and emergency situations.
• Monitor Closed Circuit Televisions and alarm systems.
• Defuse disturbances and resolve safety hazard situations.

Skills

Security procedures

First aid/CPR

Communication

Conflict resolution

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Patrol all areas of the property; secure rooms; assist guests with room access.
Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit.
Monitor Closed Circuit Televisions and alarm systems.
Authorize, monitor, and document access to secured areas.
Assist guests/employees during emergency situations.
Respond to accidents, contact EMS or administer first aid/CPR as required.
Gather information and complete reports.
Maintain confidentiality of reports/documents, release information to authorized individuals.
Defuse disturbances in accordance with company policies and procedures.
Resolve safety hazard situations.
Handle all interruptions and complaints.
Escort unwelcome persons from the property.
Ensure compliance with alcoholic beverage control laws.
Call for assistance using proper code responses.
Provide proper paperwork to employees.

KEY RESPONSIBILITIES

• Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Perform physical tasks such as moving, lifting, carrying, and handling objects up to 50 pounds without assistance and up to 75 pounds with assistance; navigate narrow, confined, or elevated spaces; reach overhead and below the knees; perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None.

EEO STATEMENT

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.