Program Management Officer jobs in United Arab Emirates

Technical Subject Matter Expert – Field Service Downhole

• Optimize field service procedures for installingdownhole products, considering customer field environments.
• Collaborate with PID downhole product experts to update procedures as needed.
• Manage job reporting, ensuring proper documentation by site Supervisors, QC, and HSE personnel to meet company and audit standards.
• Provide technical support to field service teams for inspecting downhole products.
• Assist QA / QC teams with customer claims and investigations related to field service activities.
• Publish lessons learned and best practices periodically for field service activities.
• Confirm compatibility of running tools and accessories with fiberglass pipes.

Competency Management of Downhole Field Service Manpower

• Monitor and manage the competency levels of field service engineers.
• Develop training programs to qualify field service engineers.
• Support recruitment efforts for new field service engineers specializing in downhole activities.
• Ensure customer service expectations are consistently met.

Coordination of Downhole Field Service Activity

• Coordinate with local sales teams to assess manpower needs for field service engineers.
• Ensure adequate manpower availability to support downhole activity development across all geo-markets.
• Work with local field service managers to optimize resource utilization.
• Organize temporary allocation of field service engineers outside their geographical areas when required.
• Oversee reporting of service activities for downhole operations.

Development of Service Activity

• Identify new service needs and collaborate with relevant departments to develop solutions.
• Support global sales teams in promoting the service portfolio and creating strong value propositions.
• Establish and review Scope of Work (SOW) for service contracts as necessary.

QHSE Compliance

• Adhere to safety, quality, and environmental control procedures and instructions.
• Report unsafe acts, incidents, or violations.
• Foster a safety culture by ensuring all staff comply with HSE policies and procedures.
• Participate in QHSE audits, incident reporting, customer claim investigations, and performance reviews.
• Ensure consistent service quality delivery across all field service teams worldwide.
• Encourage sharing and development of best practices among field service teams.

Qualifications, Experience, & Skills

Required Qualifications :

• Preferably a degree in Mechanical or Petroleum Engineering.

Preferred Experience :

• 5–10 years of experience managing Drilling & Workover Services operations (Tubular Running Services), including resource allocation.
• 5–10 years of field experience in Drilling & Workover Services (Tubular Running Services).

Job-Specific Skills :

• Strong expertise in Drilling and Workover operations and services.
• Extensive experience in Tubular Running Services (TRS).
• Adequate experience in fiberglass pipe manufacturing and installation.
• A commercial mindset to identify and develop new service opportunities.
• Leadership & Teamwork
• Problem Solving
• Communication & Presentation Skills
• Commercial Mindset
• Analysis & Reporting

STRAGO, an equal employment opportunity employer, is recruiting on behalf of our client. If your application aligns closely with the required profile, you will be contacted to proceed with the selection process.