Client Relationship Manager | Service & Growth

PowerToFly; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading global financial institution is seeking a Service Relationship Associate in Dubai. The successful candidate will be responsible for managing client account relationships, resolving inquiries, and enhancing customer satisfaction. With 3-5 years of experience preferred, you'll receive extensive training and opportunities for career development. The role demands effective communication skills and the ability to work within cross-functional teams. Apply now to explore your potential with this esteemed employer.

Qualifications

• 3-5 years of relevant experience.
• Proficient knowledge of basic bank products such as deposit accounts and credit cards.
• Matured personality with a high level of initiative and self-discipline.

Responsibilities

• Manage client account relationships and proactively engage with customers.
• Resolve client inquiries and provide ongoing customer support.
• Identify opportunities for process improvements to enhance customer satisfaction.

Skills

Customer Service experience

Effective written and verbal communication skills

Influencing and relationship management skills

Quick learner and self-starter

Ability to work well with cross functional teams

Job description

A leading global financial institution is seeking a Service Relationship Associate in Dubai. The successful candidate will be responsible for managing client account relationships, resolving inquiries, and enhancing customer satisfaction. With 3-5 years of experience preferred, you'll receive extensive training and opportunities for career development. The role demands effective communication skills and the ability to work within cross-functional teams. Apply now to explore your potential with this esteemed employer.