Operations Supervisor jobs in United Arab Emirates

Intermediate School(General (College Proprietary)), Bachelor of Architecture

Nationality

Any Nationality

Any

Vacancy

1 Vacancy

Job Description

Job Summary:

As an F&B Supervisor you will be responsible for overseeing the daily operations of our food and beverage service, ensuring exceptional guest experiences and maintaining high standards of service quality. The Food & Beverage Supervisor will collaborate with kitchen and service staff, manage inventory, and uphold health and safety regulations

Main Duties & Responsibility

Safety and Security

• Notify your manager/supervisor immediately in the event of work-related incidents or any other injuries.
• Discern and rectify hazardous job methods or circumstances and/or relay them to management and security/safety staff.
• Abide by the safety and security directives and processes of the organization and department to guarantee a spotless, secure, and protected atmosphere.
• Adhere to property-specific procedures when confronted with critical situations (for instance, evacuations, medical crises, natural calamities).
• Preserve vigilance concerning unwanted individuals present on property premises.
• Observe the policies and procedures for the secure use and storage of gear, machinery, and tools.
• Utilize the correct gear, and apply appropriate lifting techniques when needed to prevent harm.
• Successfully accomplish relevant safety education and gain certifications for executing work assignments.

Guidelines and Protocols

• Safeguard the confidentiality and safety of visitors and colleagues.
• Preserve the secrecy of exclusive resources and data.
• Adhere to corporation and sector directives and methodologies.
• Defend corporate apparatus, gear, machinery, or other resources in alignment with organizational guidelines and methodologies.
• Warrant that attire, nametags, and individual presentation are immaculate, sanitary, expert, and congruent with corporate directives and methodologies.
• Fulfill any additional job responsibilities as assigned by supervisors that are within reason.

Key Responsibilities

• Supervision of Daily Operations:

· Oversee the day-to-day operations of the food and beverage department.

· Coordinate and supervise the work of restaurant and bar staff.

· Ensure efficient and smooth service delivery.

• Guest Service:
• Maintain a strong focus on customer satisfaction.
• Address and resolve guest concerns or complaints promptly and professionally.
• Train and motivate staff to provide excellent customer service.
• Staff Management:
• Recruit, train, and schedule staff to meet business needs.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a positive work environment that encourages teamwork and high morale.
• Inventory Management:
• Monitor and manage inventory levels for food, beverages, and supplies.
• Coordinate with suppliers to ensure timely and accurate deliveries.
• Implement and enforce proper storage and handling procedures.
• Health and Safety Compliance:
• Ensure compliance with health and safety regulations and food hygiene standards.
• Conduct regular inspections to identify and address potential hazards.
• Implement and enforce proper sanitation practices.
• Assist in the development and monitoring of budgets.
• Control costs and maximize profitability without compromising service quality.
• Monitor and analyze financial performance metrics.
• Event Coordination:
• Assist in planning and coordinating special events, banquets, and catering functions.

Ensure all events are executed seamlessly, meeting or exceeding guest expectations.

Desired Candidate Profile

Education:

· High school diploma or equivalent; a degree in hospitality or a related field is a plus.

Training/Experience:

· Proven experience in a similar role in the food and beverage industry, preferably in fine dining or upscale establishments.

· Exceptional customer service skills and a passion for creating memorable experiences for guests.

· Strong communication and interpersonal skills.

· Knowledge of menu items, wine, and beverage service.

· Ability to work in a fast-paced and high-pressure environment.

· Positive attitude and a professional appearance.

Employment Type

Full Time

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Restaurant Supervisor
• Customer Service
• Hospitality Supervisor

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VOGO - ABU DHABI GOLF RESORT AND SPA - L.L.C - O.P.C

OPC, PO BOX : 126797, ABU DHABI, UAE Kingdom of Saudi Arabia, P.O.Box 116690 Jeddah 21391, Abu Dhabi, United Arab Emirates (UAE)