Retail Supervisor

IIQAF; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A business supplies company in Dubai is seeking an experienced Retail Supervisor to oversee daily store operations. The successful candidate will supervise retail staff, drive sales performance, manage inventory, and maintain excellent customer service standards. Ideal candidates should possess strong retail supervision and operational management skills, along with a customer-focused mindset. This full-time position offers a competitive salary ranging from AED 10,000 to AED 12,500 per month and career advancement opportunities.

Benefits

Competitive salary

Leadership role

Career advancement opportunities

Supportive management culture

Qualifications

• Proven experience as a Retail Supervisor, Store Supervisor, or Retail Team Leader.
• Strong leadership, communication, and people management skills.
• Experience in sales operations, inventory management, and merchandising.

Responsibilities

• Supervise and manage day-to-day retail store operations.
• Lead, train, and motivate sales associates and retail staff.
• Monitor sales performance and achieve daily and monthly sales targets.
• Ensure high standards of customer service and product knowledge.
• Oversee inventory control, stock replenishment, and merchandising.

Skills

Retail supervision

Team leadership

Operational management

Customer service

Problem-solving

Tools

POS systems

Basic reporting tools

Job description

Company: IIQAF Group
Industry: Business Supplies / Equipment
Location: Dubai, United Arab Emirates
Job Type: Full-time
Salary: AED 10,000 – AED 12,500 per month

Job Overview

IIQAF Group is seeking an experienced and results-driven Retail Supervisor to oversee daily store operations within our business supplies and equipment retail division in Dubai. The successful candidate will be responsible for supervising retail staff, driving sales performance, managing inventory, and ensuring excellent customer service standards.

This role is ideal for professionals with strong retail supervision, team leadership, and operational management experience in a fast-paced retail environment.

Key Responsibilities

• Supervise and manage day-to-day retail store operations
• Lead, train, and motivate sales associates and retail staff
• Monitor sales performance and achieve daily and monthly sales targets
• Ensure high standards of customer service and product knowledge
• Oversee inventory control, stock replenishment, and merchandising
• Handle customer issues, escalations, and complaints professionally
• Ensure compliance with company policies, pricing, and retail procedures
• Prepare sales reports and support store management initiatives

Required Skills & Qualifications

• Proven experience as a Retail Supervisor, Store Supervisor, or Retail Team Leader
• Strong leadership, communication, and people management skills
• Experience in sales operations, inventory management, and merchandising
• Customer-focused mindset with problem-solving abilities
• Proficiency in POS systems and basic reporting tools
• Ability to work flexible shifts in a retail environment

Preferred Qualifications

• Experience in business supplies, office equipment, or B2B retail
• Knowledge of retail KPIs, sales forecasting, and stock control
• Multilingual communication skills (English required; Arabic a plus)
• Experience working in Dubai or UAE retail markets

Why Join IIQAF Group

• Competitive salary: AED 10,000 – AED 12,500 per month
• Leadership role in a growing Business Supplies & Equipment organisation
• Professional retail environment with career advancement opportunities
• Supportive management and performance-driven culture