Office Assistant jobs in United Arab Emirates
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Caesars Palace Hotel BLVD
HOTEL JOB IN USA for Receptionist, Front Desk Attendant, Front Office Attendant
Caesars Palace Hotel BLVD
Guest Service Agent - Front Office
Job summary
A leading hotel chain in Abu Dhabi is looking for a Guest Service Agent to deliver exceptional service. You will greet guests, manage check-in/out procedures, and handle inquiries. Candidates should have front office experience, excellent communication skills, and be eligible to work in Abu Dhabi. The position offers a competitive salary and attractive benefits.
Benefits
Qualifications
- Previous experience in front office or guest service roles, ideally in hospitality.
- Fluency in English is required; proficiency in Russian is a plus.
- Must be eligible to work in Abu Dhabi, UAE.
Responsibilities
- Greet guests warmly and assist with check-in/check-out procedures.
- Handle guest inquiries and requests professionally.
- Provide information about hotel services and local attractions.
- Process reservations, cancellations, and modifications accurately.
Skills
Tools
**Job Title: Guest Service Agent - Front Office**
**Salary:** Competitive, negotiable based on experience
- Free duty meals
- Housing accommodation
- Air tickets back home every 2 years
- Health insurance
- Additional perks and benefits
**Job Description:**
We are currently seeking a dedicated and customer-oriented Guest Service Agent to join our Front Office team at one of Abu Dhabi's leading hotel chains. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests from the moment they arrive until their departure.
**Responsibilities:**
- Warmly greet guests upon arrival and assist with check-in/check-out procedures
- Handle guest inquiries, requests, and concerns promptly and professionally
- Provide information about hotel facilities, services, and local attractions
- Process reservations, cancellations, and modifications accurately and efficiently
- Maintain accurate records of guest accounts and payments
- Coordinate with other hotel departments to ensure seamless guest experiences
- Handle cash and credit card transactions in accordance with hotel policies
- Uphold high standards of cleanliness and organization at the front desk area
**Requirements:**
- Previous experience in a front office or guest service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and a proactive approach to guest service
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Knowledge of hotel reservation systems and basic computer skills
- Fluency in English is required; proficiency in Russian is a plus
- Must be eligible to work in Abu Dhabi, UAE
If you are passionate about delivering exceptional guest experiences and possess the above qualifications, we invite you to join our team. We offer a competitive salary, negotiable based on experience, along with attractive benefits and opportunities for growth within the organization.
*Please submit your resume [HERE]. Only shortlisted candidates will be contacted for further consideration.*
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.