Female Front Office Agent Russian Speaker

Swiss Connect Solutions; Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel management company in Ajman, United Arab Emirates, is seeking a Female Front Office Agent who is a Russian speaker. Responsibilities include welcoming guests, managing check-ins/outs, and handling reservations. The ideal candidate should have basic front office knowledge and excellent communication skills. Benefits include a competitive salary, accommodation, meals on duty, and medical insurance.

Benefits

Accommodation provided

Meals on duty

Medical insurance

2 way ticket every 2 years

On boarding ticket

Responsibilities

• Greet and welcome guests in a warm and friendly manner.
• Handle all check-ins and check-outs efficiently and accurately.
• Process payments and maintain accurate records.
• Handle reservations and inquiries via phone, email, and in person.
• Provide information about hotel facilities and services.
• Resolve any guest complaints or issues promptly.
• Maintain a clean and organized front desk area.
• Assist with other duties assigned by the Front Office Manager.

Skills

Fluent in Russian (written and spoken)

Basic knowledge of Front Office Operations

Knowledge of Opera System

Job description

Overview

Position : Female Front Office Agent Russian Speaker

We are currently looking for a Female Front Office Agent- Receptionist (Russian Speaker) to join a 5 Star Hotel in Ajman, United Arab Emirates.

Key Responsibilities

• Greet and welcome guests in a warm and friendly manner
• Handle all check-ins and check-outs efficiently and accurately
• Process payments and maintain accurate records
• Handle reservations and inquiries via phone, email, and in person
• Provide information about hotel facilities, services, and local area attractions
• Resolve any guest complaints or issues in a timely and professional manner
• Maintain a clean and organized front desk area
• Assist with other duties as assigned by the Front Office Manager

Requirements

• Fluent in Russian (written and spoken)
• Basic knowledge of Front Office Operations
• Knowledge of Opera System is a plus

Benefits

Salary and allowances:

• Basic Salary: AED 1800
• Language allowance: AED 300
• Service Charge varies per month

• Accommodation provided
• Meals on duty
• Medical insurance
• 2 way ticket every 2 years
• On boarding ticket