Marketing Receptionist (Emirati National)

Marriott Vacation Club; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious vacation ownership company in Dubai is looking for a client-focused individual to respond to customer inquiries and assist in administrative duties. This role requires proficiency in both Arabic and English, strong interpersonal skills, and the ability to multitask effectively. Join our team and help create unforgettable vacation experiences for our clients.

Qualifications

• Proficient in Arabic and English.
• Strong interpersonal skills and customer service orientation.
• Ability to manage multiple tasks effectively.

Responsibilities

• Serve as the point of contact for clients and respond to inquiries.
• Maintain confidentiality and professional appearance.
• Prepare documents using word processing and spreadsheet software.

Skills

Customer Service Orientation

Decision Making

Arabic and English Proficiency

Detail Oriented

Good Typing Skills

Tools

Microsoft Office

Job description

Overview

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Responsibilities

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Equal Opportunity

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Skills

Analytical Skills:

• Computer Skills
• Learning
• Decision Making

Interpersonal Skills:

• Customer Service Orientation
• Teamwork
• Diversity of Relation

Communication:

• Listening
• Arabic and English Proficiency
• Telephone Etiquette Skills
• Applied Reading and Writing

Personal Attributes:

• Dependability
• Integrity
• Stress Tolerance
• Positive Demeanor
• Presentable
• Adaptability/Flexibility

Organization:

• Detail Oriented
• Multi-Tasking
• Time Management
• Planning and Organizing

General Administration:

• Good Typing Skills
• Well Knowledge in Microsoft Office