166

Support Engineer jobs in United Arab Emirates

Associate Technical Support Engineer

Intertec Softwares

Dubai
On-site
AED 60,000 - 120,000
Yesterday
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Senior Technical Support Engineer

Intertec Softwares

Dubai
On-site
AED 120,000 - 160,000
Yesterday
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IT Support Engineer

Marcap

Abu Dhabi
On-site
AED 120,000 - 150,000
Yesterday
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Procurement Support Engineer(Russian Speaking)

VDart Software Services Pvt. Ltd.

Abu Dhabi
On-site
AED 120,000 - 200,000
Yesterday
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Senior IT Support Engineer (Outsource)

ADIB Group

Abu Dhabi
On-site
AED 120,000 - 200,000
Yesterday
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Part-Time IT Support Engineer - Dubai (Remote ME)

International Business Consulting

Dubai
On-site
AED 120,000 - 200,000
Yesterday
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IT Support Engineer: User-Centric Troubleshooter

Marcap

Abu Dhabi
On-site
AED 120,000 - 150,000
Yesterday
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VIP On-Site Tech Support Engineer (Windows/macOS)

Intertec Softwares

Dubai
On-site
AED 60,000 - 120,000
Yesterday
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Customer Support Engineer (Internal Applicants Only)

Mitsubishi Power Europe

Abu Dhabi
On-site
AED 120,000 - 200,000
Yesterday
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24/7 IT Ops & App Support Engineer - Dubai

Emirates Airlines - Other locations

Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Senior IT Support Engineer - End-User Tech & Helpdesk Lead

ADIB Group

Abu Dhabi
On-site
AED 120,000 - 200,000
Yesterday
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Senior Unified Communications Engineer — Support & Solutions

Intertec Softwares

Dubai
On-site
AED 120,000 - 160,000
Yesterday
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I.T Support Engineer

Abu Dhabi Branch

Abu Dhabi
On-site
AED 20,000 - 35,000
Yesterday
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Cloud Support Engineer

Jobgether

United Arab Emirates
Remote
AED 257,000 - 331,000
6 days ago
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Application Support Engineer - Insurance Domain

Net2Source Inc.

Sharjah
On-site
AED 120,000 - 200,000
5 days ago
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IT Support Engineer

Marine Capabilities ( Marcap LLC)

United Arab Emirates
On-site
AED 120,000 - 200,000
3 days ago
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IT Support Engineer

Marine Capabilities ( Marcap LLC)

Abu Dhabi
On-site
AED 70,000 - 90,000
4 days ago
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Technical Support Engineer — 24/7 Client Help

Splash Software

Dubai
On-site
AED 60,000 - 120,000
6 days ago
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Support Engineer SSUEN

Oil States

Mussafah Port
On-site
AED 120,000 - 200,000
7 days ago
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Precision Machinist & Lab Support Technician

Delta Recruitment Consultants Pvt Ltd

Dubai
On-site
AED 60,000 - 120,000
Yesterday
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IT Support Engineer

Boskalis

Abu Dhabi
On-site
AED 120,000 - 200,000
8 days ago

Technical Support Engineer - Dubai

Fortinet

Dubai
On-site
AED 120,000 - 200,000
8 days ago

Senior AWS Cloud IT Support Engineer

NorthBay, LLC

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Desktop Support Engineer

Unified Microsystems

Dubai
On-site
AED 60,000 - 80,000
8 days ago

Technical Support Engineer

Intertec Softwares

Dubai
On-site
AED 120,000 - 200,000
15 days ago

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Associate Technical Support Engineer
Intertec Softwares
Dubai
On-site
AED 60,000 - 120,000
Full time
Yesterday
Be an early applicant

Job summary

A technical services company in Dubai is looking for an Associate Technical Support Engineer to provide high-level support for VIP users, focusing on both Windows and Mac devices. Candidates must have 1-2 years of related experience, a relevant degree, and strong technical skills including troubleshooting and OS imaging. This role involves the installation of software, support for Office 365 applications, and documenting solutions to improve service delivery.

Qualifications

  • 1-2 years of experience required.
  • Must have attended mandatory trainings.

Responsibilities

  • Provide prompt and effective support for VIP users.
  • Onsite technical support for Windows and Mac devices.
  • Install and troubleshoot Antivirus agents.
  • Support and troubleshoot Office 365 applications.
  • Conduct basic network troubleshooting.
  • Perform OS imaging deployment and configuration.
  • Participate in bulk asset movement.
  • Perform spare parts replacement for laptops and CPUs.
  • Provide L1 support for Printers and Smart TVs.
  • Document incidents and maintain service records.

Skills

Proficiency in supporting Windows 10/11
Proficiency in macOS
Knowledge of OS imaging and deployment tools
Communication skills
Multi-tasking
Servicing skills

Education

BE/BTech/Bsc/Diploma

Tools

Antivirus agents
Office 365 applications
Service Management tools
Job description
Overview

JOB TITLE: Associate Technical Support Engineer

JOB PURPOSE: END-USER Support Field Support Engineer

Qualifications

QUALIFICATION: BE/BTech/Bsc/Diploma

EXPERIENCE: 1-2 Years

CERTIFICATIONS:

MANDATORY TRAININGS ATTENDED

Reporting

REPORTING TO: Team Lead

Responsibilities
  • Provide prompt and effective support for VIP users ensuring minimal disruption.
  • Provide onsite technical support for Windows and Mac devices including mobile devices (tablets and laptops).
  • Install and troubleshoot Antivirus agents on the desktops.
  • Support and troubleshoot Office 365 applications OneDrive and VPN client applications.
  • Conduct basic network troubleshooting (LAN Wi-Fi and VPN issues).
  • Perform OS imaging deployment and configuration of new laptops.
  • Participate in bulk asset movement including device preparation and deployment.
  • Perform spare parts replacement for laptops and CPUs.
  • Provide L1 support for Printers Smart TVs Audio and Video conferencing equipment
  • Provide L1 stand in support in Boardrooms and Meeting rooms.
  • Troubleshoot technical issues and document solutions in knowledge base articles.
  • Document incidents resolutions and maintain accurate service records.
Technical Skills / Competencies

MANDATORY

  • Proficiency in supporting Windows 10/11 and macOS
  • Knowledge of OS imaging and deployment tools (e.g. MDT SCCM Jamf)
  • Knowledge of Service Management tools
Soft Skills

MANDATORY

  • communication
  • to multi-task
  • Servicing Skills

Required Experience: IC

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.