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Healthcare Customer Support Specialist
Résumé du poste
A dynamic online pharmacy in Dubai is seeking a dedicated CS Assistant to provide professional support to customers, manage product inquiries, and handle order processing. The ideal candidate will have strong communication and problem-solving skills, preferably with experience in customer service within the pharmaceutical or healthcare field. Join a team that is passionate about delivering exceptional service and making a positive impact on patient care.
Prestations
Qualifications
- Experience in customer service, preferably in a pharmaceutical or healthcare environment.
- Native or fluent English speaker with excellent communication skills.
- Ability to maintain a positive and professional attitude toward customers.
Responsabilités
- Provide friendly and professional assistance to customers regarding inquiries and order status.
- Process customer orders and returns, ensuring a smooth experience.
- Resolve customer complaints and maintain a positive customer experience.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.