Senior Sales Associate

Dior; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury fashion brand is looking for a Senior Sales Associate in Dubai. The role involves driving sales and maintaining customer relationships in a luxury retail environment. Ideal candidates should possess excellent communication skills, experience in luxury retail, and a passion for customer service. Successful applicants will have the opportunity to enhance the brand’s image and contribute to the store's growth.

Qualifications

• Excellent communication and negotiation skills required.
• Must have luxury retail experience in a customer service role.
• Professional appearance and positive attitude are essential.

Responsibilities

• Oversee FJ department operations and manage key sales.
• Engage and maintain relationships with clients.
• Ensure outstanding customer service as per company standards.

Skills

Excellent communication and negotiation skills

Customer service professional with luxury retail experience

Ability to communicate in Arabic or Russian

Teamwork

Positive and enthusiastic attitude

Flexibility and punctuality

Job description

Senior Sales Associate

We are looking for a Fine Jewelry and Watches Sales Specialist to be based in one of our boutiques in Dubai.

Responsibilities

• To overview operations of the FJ department in the boutique.
• To manage key sales and clients for the department, through the use of client books and Client database in order to optimize sales through enhancing these relationships
• To sell products and contribute to the growth of sales in the store
• To manage repair and transfer of pieces within and outside the region
• To demonstrate effective team work and leadership skills within the boutique and to assist in the coaching / training of sales teams on departmental collection training
• To engage clients and make them loyal by conveying brand values.
• To maintain outstanding customer service as per Company standards
• To ensure the upkeep of the sales space and the image of the store
• To be an instrumental team player in the day-to-day shop-floor functions within the boutique

Requirements

• Excellent communication and negotiation skills
• Customer service professional with luxury retail experience
• Keep positive and enthusiastic attitude
• Present professional appearance
• Ability to work in a team
• Pride in achieving individual targets
• Flexibility and punctuality
• Ability to communicate in Arabic or Russian is advantage