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It Support jobs in United Arab Emirates

Dubai IT Support Engineer (L1-L2) M365/Azure

Management Solutions International MSI

Dubai
On-site
AED 120,000 - 200,000
7 days ago
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Global IT Operations & Support Technician | Travel Benefits

Emirates Airlines - Other locations

Dubai
On-site
AED 60,000 - 120,000
6 days ago
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Senior Account Manager, Sales

Hexagon AB

Dubai
Hybrid
AED 200,000 - 300,000
3 days ago
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Global IT Helpdesk L1 - Remote Options & Growth

Capital.com

Dubai
On-site
AED 120,000 - 160,000
4 days ago
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Senior IT Support Specialist — UAE On-Site, Visa Support

LongOn Consultancy Limited

Dubai
On-site
AED 120,000 - 200,000
4 days ago
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IT Support Technician — Helpdesk & Network Pro

Gevyra

Dubai
On-site
AED 120,000 - 200,000
5 days ago
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Dubai IT Support Engineer: Immediate Impact in Logistics

Noorka Logistics LLC

Dubai
On-site
AED 60,000 - 90,000
4 days ago
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IT Support Specialist: Hands-On Tech & Network Care

Segula Technologies

Dubai
On-site
AED 120,000 - 200,000
7 days ago
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Leisure Sales Manager Dubai-Based

AccorHotel

Ras Al Khaimah
On-site
AED 120,000 - 200,000
7 days ago
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Emirati IT Support Specialist - Grow with a Tech Team

Talents of Endearment

Dubai
On-site
AED 120,000 - 200,000
3 days ago
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IT Support Engineer — Help Desk & Desktop Specialist

AWR

Dubai
On-site
AED 80,000 - 100,000
3 days ago
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IT Support Specialist

MENA Recruit

United Arab Emirates
On-site
AED 120,000 - 200,000
4 days ago
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Junior Product Designer

Andersen Lab

Abu Dhabi
On-site
AED 60,000 - 120,000
4 days ago
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2nd‑Line IT Support Specialist — Immediate Start (3‑month Contract)

MENA Recruit

United Arab Emirates
On-site
AED 120,000 - 200,000
4 days ago
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Odoo Solutions Architect & IT Infra Lead (MEIA)

Reinhausen Middle East FZE

Dubai
On-site
AED 120,000 - 200,000
6 days ago
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IT Operations Specialist

AccorHotels Middle East

Abu Dhabi
On-site
AED 120,000 - 200,000
7 days ago
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IT Support Call Center Agent - Tech Help Pro

ASUS

Dubai
On-site
AED 60,000 - 120,000
7 days ago
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Executive Personal Assistant - Accounting & IT Support

A Professional Public Accounting, Audit, Tax, And Advisory Firm

United Arab Emirates
On-site
AED 40,000 - 80,000
7 days ago
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IT Support Expert

Hotels/Restaurant

Dubai
On-site
AED 120,000 - 200,000
15 days ago

Dubai IT Support Pro: Systems, Networking & Security

Estemarat Group

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Junior IT Support Specialist: Tech Troubleshooter

Black Pearl Consult

Dubai
On-site
AED 60,000 - 80,000
13 days ago

IT Support Specialist - Help Desk & Troubleshooting

Al Abeer Medical Center

United Arab Emirates
On-site
AED 120,000 - 200,000
9 days ago

Proactive IT Support & Systems Specialist

Hotels/Restaurant

Dubai
On-site
AED 120,000 - 200,000
15 days ago

Hotel IT Support & Systems Specialist

Safir Hotels and Resorts

United Arab Emirates
On-site
AED 60,000 - 120,000
13 days ago

IT Support Specialist – Junior Level

Black Pearl Consult

Dubai
On-site
AED 60,000 - 80,000
13 days ago

Top job titles:

Bartender jobsAir Traffic Controller jobsVehicle Technician jobsProduct Coordinator jobsOracle Dba jobsCertified Medical Coder jobsRecreation Manager jobsArt Instructor jobsSoftware Quality Assurance jobsHydrographic Data Processor jobs

Top companies:

Jobs at Qatar AirwaysJobs at HiltonJobs at HyattJobs at MicrosoftJobs at AccaJobs at MaerskJobs at UnileverJobs at OracleJobs at AramcoJobs at Cisco

Top cities:

Jobs in DubaiJobs in Abu DhabiJobs in SharjahJobs in AjmanJobs in Al AinJobs in Fujairah

Similar jobs:

Security Guard jobsIt Manager jobsWaiter jobsWaitress jobsSecurity Supervisor jobsSecurity Guard Supervisor jobsIt Software Engineer jobsAir Conditioning Technician jobsRemote It jobsArchitect jobs
Dubai IT Support Engineer (L1-L2) M365/Azure
Management Solutions International MSI
Dubai
On-site
AED 120,000 - 200,000
Full time
7 days ago
Be an early applicant

Job summary

A dynamic IT service provider in Dubai is looking for an experienced L1 & L2 IT Support Engineer to join their team. The ideal candidate will have at least 6 years of expertise in IT support, particularly in a call centre or service desk environment. Responsibilities include providing technical support on Microsoft 365, managing Azure Active Directory, and ensuring compliance with IT security standards. Strong communication skills and a customer-focused approach are essential for success in this role.

Qualifications

  • Minimum 6 years of experience in IT support (L1/L2) within a call centre or service desk environment.
  • Proficiency with ticketing systems like ServiceNow and CRM tools.
  • Good understanding of ITIL processes.

Responsibilities

  • Deliver Level 1 and Level 2 technical support for end-users.
  • Provide administration for Microsoft 365 applications.
  • Manage Azure Active Directory tasks.

Skills

Microsoft 365 administration and troubleshooting
Azure Active Directory management
Basic networking concepts (DNS, DHCP, TCP/IP, VPNs)
Firewall fundamentals and endpoint security
Proficiency with ticketing systems (ServiceNow, Jira, etc.)
Good verbal and written communication skills
Troubleshooting and time-management abilities

Education

Bachelor’s degree in Information Technology or related discipline
Microsoft Certified: Modern Desktop Administrator Associate
ITIL v4 Foundation Certification
Job description
A dynamic IT service provider in Dubai is looking for an experienced L1 & L2 IT Support Engineer to join their team. The ideal candidate will have at least 6 years of expertise in IT support, particularly in a call centre or service desk environment. Responsibilities include providing technical support on Microsoft 365, managing Azure Active Directory, and ensuring compliance with IT security standards. Strong communication skills and a customer-focused approach are essential for success in this role.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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