It Support jobs in United Arab Emirates
Dubai IT Support Engineer (L1-L2) M365/Azure
Management Solutions International MSI
Global IT Operations & Support Technician | Travel Benefits
Emirates Airlines - Other locations
Senior Account Manager, Sales
Hexagon AB
Global IT Helpdesk L1 - Remote Options & Growth
Capital.com
Senior IT Support Specialist — UAE On-Site, Visa Support
LongOn Consultancy Limited
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Dubai IT Support Engineer: Immediate Impact in Logistics
Noorka Logistics LLC
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Segula Technologies
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Reinhausen Middle East FZE
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ASUS
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A Professional Public Accounting, Audit, Tax, And Advisory Firm
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Hotels/Restaurant
Dubai IT Support Engineer (L1-L2) M365/Azure
Job summary
A dynamic IT service provider in Dubai is looking for an experienced L1 & L2 IT Support Engineer to join their team. The ideal candidate will have at least 6 years of expertise in IT support, particularly in a call centre or service desk environment. Responsibilities include providing technical support on Microsoft 365, managing Azure Active Directory, and ensuring compliance with IT security standards. Strong communication skills and a customer-focused approach are essential for success in this role.
Qualifications
- Minimum 6 years of experience in IT support (L1/L2) within a call centre or service desk environment.
- Proficiency with ticketing systems like ServiceNow and CRM tools.
- Good understanding of ITIL processes.
Responsibilities
- Deliver Level 1 and Level 2 technical support for end-users.
- Provide administration for Microsoft 365 applications.
- Manage Azure Active Directory tasks.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.