Recreation Manager jobs in United States

Hotel Brand: InterContinental
Location: United Arab Emirates, Fujairah

The InterContinental Fujairah Resort is a luxury five‑star destination on the pristine Al Aqah Beach, surrounded by the majestic Hajjar Mountains. With 190 rooms, indoor & outdoor event spaces, restaurants & bar, the resort offers an exceptional blend of Arabian hospitality and world‑class amenities.

As a Recreation Manager you will lead and manage the resort’s luxury recreation and fitness operations, including pools, beach, and health club. The role ensures exceptional guest experiences, effective financial performance, and a motivated, well‑trained team. You will act as a visionary leader who creates memorable and personalized experiences while maintaining InterContinental Hotels & Resorts brand standards and operational excellence.

• Prepare, manage, and monitor the departmental business plan and budget with measurable targets in line with hotel objectives.
• Coordinate closely with Sales & Marketing to promote recreation, fitness, and wellness products and services.
• Monitor financial performance, analyze variances against budget, and implement corrective actions where required.
• Develop and implement systems to ensure optimal and efficient use of departmental resources.
• Establish procedures to track, control, and report departmental operating costs.
• Prepare accurate and timely financial and performance reports.
• Ensure integrity and accuracy in all point‑of‑sale operations and financial transactions.

• Recruit, train, and develop a high‑performance recreation team.
• Design and deliver orientation and onboarding programs for new colleagues.
• Conduct training needs analysis and deliver relevant training programs.
• Plan and manage bonus, commission, and incentive schemes in alignment with hotel standards and marketing budgets.
• Coach, counsel, and discipline colleagues constructively to enhance performance and engagement.
• Approve leave requests while balancing operational requirements and business fluctuations.

• Ensure exceptional setup, maintenance, and operation of all recreation facilities including pools, beach, and health club.
• Deliver attentive, personalized, and prompt service at all times to exceed guest expectations.
• Design and implement creative, engaging, and value‑added recreational activities for resort guests.
• Source and manage external entertainment and activity providers to offer unique experiences that differentiate the resort from competitors.
• Personally engage with guests by responding promptly and professionally to requests and feedback.
• Follow up to ensure guest satisfaction and proactively enhance services based on guest feedback.

• Bachelor’s degree or higher education qualification.
• Qualifications in Leisure Management from a reputable institute.
• 3 to 5 years of leadership and pre‑opening experience of a luxury recreation facility at a five‑star resort.

In return, we offer competitive pay and benefits, a chance to work with a talented team, and the Room to Belong.

We are an equal opportunity employer.

If this position matches your skills and interests, please click “Apply Online” to join our dynamic and committed team.

We understand you may not meet every single requirement. We encourage you to apply anyway – you never know until you try. Start your journey with us today.