It Support jobs in United Arab Emirates

Location: Dubai United Arab Emirates
Industry: Information Technology / MultiCompany Group
Job Type: FullTime
Reports To: Group Chief Operating Officer / Group CEO

Salary (taxfree): Please fill in your expectation in the application.

A leading group of companies in Dubai is looking for an experienced IT Manager to oversee its technology infrastructure systems networks and cybersecurity across multiple business entities. The ideal candidate will be responsible for ensuring operational excellence compliance and strategic alignment of IT services to meet business needs.

This role includes managing a team of IT professionals external vendors and technology service providers while leading projects that drive innovation and efficiency.

• Define and execute IT strategies aligned with the groups overall objectives.
• Lead the deployment of new technologies and system upgrades across the group.
• Recommend and implement best practices for continuous IT improvement.

• Oversee daily IT operations across group companies including software hardware and helpdesk support.
• Ensure high levels of system uptime and user satisfaction.
• Establish and maintain IT policies and standard operating procedures.

• Manage both onpremise and cloud infrastructure (e.g. Microsoft Azure).
• Monitor performance security and availability of systems and networks.
• Coordinate data backups recovery and business continuity plans.

• Ensure data security and compliance with UAE Data Protection Laws GDPR and other relevant regulations.
• Implement and maintain cybersecurity protocols and regular system audits.
• Oversee risk management strategies for IT systems.

• Manage contracts and relationships with IT vendors and service providers.
• Handle IT procurement software licensing and hardware sourcing.
• Prepare and monitor the annual IT budget and reduce operational costs.

• Lead and mentor the IT Support Team Network Administrators and System Analysts.
• Conduct performance evaluations and manage professional development plans.
• Promote a collaborative serviceoriented culture across the IT team.

• Bachelors Degree in Computer Science IT or a related field (Masters preferred).
• Minimum 710 years of IT management experience including 3 years in a multicompany or group environment.
• Handson experience in networking systems administration cloud platforms and ERP systems.
• Familiarity with ISO 27001 ITIL or other IT governance frameworks.
• Strong leadership communication and project management skills.
• Proven ability to handle multiple priorities and highstakes environments.

• Salary (taxfree): Please fill in your expectation in the application.
• Health insurance and other benefits in accordance with UAE labour law.
• Opportunity to work with a diverse multisector group of companies.
• Leadership role with longterm growth and digital transformation responsibilities.

Please fill in all the fields and submit your CV to this job post.