IT Support Expert

Hotels/Restaurant; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A well-established hospitality entity in Dubai is looking for a proactive IT Support professional to manage and maintain its IT infrastructure. Responsibilities include configuring systems, providing technical support, and ensuring data security. The ideal candidate will possess strong troubleshooting skills and be capable of training staff on best practices. Interested applicants should send their CV to the provided email address. This position offers a vital role in ensuring the smooth operation of all IT systems and networks.

Qualifications

• Proactive approach to IT support and infrastructure management.
• Strong troubleshooting skills for hardware, software, and network issues.
• Knowledge of data security and disaster recovery.

Responsibilities

• Install, configure, and maintain computer systems and networks.
• Provide technical support to employees for IT issues.
• Monitor system performance and resolve IT problems.
• Maintain IT documentation and ensure data security.

Job description

We are looking for a proactive IT Support professional to manage and maintain our IT infrastructure, provide technical support, and ensure smooth operation of all systems and networks.

Responsibilities

• Install, configure, and maintain computer systems, servers, and network equipment.
• Provide technical support to employees for hardware, software, and network issues.
• Monitor system performance, troubleshoot issues, and resolve IT-related problems promptly.
• Maintain IT documentation, including system configurations, procedures, and manuals.
• Ensure data security, backup, and disaster recovery procedures are in place.
• Manage user accounts, access rights, and permissions on various systems.
• Coordinate with vendors for hardware/software procurement, installation, and support.
• Assist in IT projects, upgrades, and implementation of new technologies.
• Train staff on software usage, IT policies, and best practices.

Interested candidates can send their CV to: [e-mail]

“Shortlisted candidates will be contacted for the interview process.”