Home Office Worker à Émirats arabes unis

• Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures
• Handle any guest complaints and/or remarks; provides a response as soon as possible
• Handle phone calls and forward any messages received for the guest.
• Record and give wakeup calls
• Report all telephone defects to the technical department
• If electronic system is down to record allchargeable calls and post them on the guests invoice
• Utilizes correct process and procedure when you handling the confidential guest information
• Take down and relay messages.

Qualifications :

• High school Diploma or equivalent.
• Excellent communication skills both written and verbal required
• Excellent organizations skills and ability to find solutions
• Able to cope with the pressures of a very busy environment

Remote Work :

No

Employment Type :

Fulltime