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American University of Ras Al Khaimah
Receptionist spa
Job summary
A leading wellness center in Dubai is seeking a professional Spa Receptionist to join their wellness team. The ideal candidate will greet guests, manage appointments, handle payments, and ensure a smooth front-desk experience. The role requires excellent communication skills and a polite personality. If you are customer-oriented and ready to contribute to a welcoming atmosphere, this position offers a great opportunity in a vibrant environment.
Qualifications
- Experience in customer service and reception work is an asset.
- Ability to manage multiple tasks effectively under pressure.
Responsibilities
- Greet and welcome guests in a professional and friendly manner.
- Manage spa bookings and appointment schedules.
- Handle customer inquiries in person and over the phone.
- Process payments, invoices, and receipts.
- Maintain customer records and daily reports.
- Coordinate with therapists and spa staff for smooth operations.
- Ensure the reception area is clean, organized, and welcoming.
- Follow company policies and professional standards at all times.
Skills
Job Description
We are looking for a professional and customer-oriented Spa Receptionist to join our wellness team. The ideal candidate will be responsible for welcoming guests, managing appointments, handling payments, and ensuring a smooth front-desk experience.
This role requires excellent communication skills, basic computer knowledge, and a polite, presentable personality.
Greet and welcome guests in a professional and friendly manner
Manage spa bookings and appointment schedules
Handle customer inquiries in person and over the phone
Process payments, invoices, and receipts
Maintain customer records and daily reports
Coordinate with therapists and spa staff for smooth operations
Ensure the reception area is clean, organized, and welcoming
Follow company policies and professional standards at all times
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.