Customer Support Representative jobs in United Arab Emirates

ThinkProject – Dubai (UAE) Published: 2025-05-06 – Published till: 2025-06-06

Thinkproject is a European market‑leader in digitalisation tools for construction companies. In a nutshell, we provide a galaxy of apps dedicated to boosting, reinforcing and easing the Construction industry. Using our asset lifecycle solutions, businesses can go digital through SAAS technology, benefiting the construction companies and the wider public. Our mission is to deliver digitalisation to make a safer, healthier and more sustainable industry.

We are looking for an Account Executive (m/f/d) who will thrive in a fast‑paced, dynamic environment and bring expertise to a rapidly growing construction industry.

Since 2000, we’ve been unstoppable – growing stronger, reaching higher and redefining excellence in our field. Today, we’re proud to be recognized as one of the top performers with a 14% growth in 2024 and more than 3 000 clients trust us.

2025 is OUR year – and it could be yours too! We’re scaling up our Sales team and upgrading top talent ready to make an impact.

What’s in it for YOU? Within an international and growing company, join a dynamic, ambitious Sales team at the forefront of growth and innovation.

Whether you’re a seasoned expert or a rising star, this is your moment to thrive, succeed and lead the way. This sales team works on long sales cycles, so join if you are result‑oriented with a farming mindset and a sensitivity to client needs.

• Achieve revenue targets on your territory (existing clients) by contacting clients and managing the sales cycle to close.
• Work closely with the Presales team to assess prospect requirements and develop technical / commercial proposals.
• Proactively manage and nurture existing customers.
• Collaborate with the marketing team to support outbound campaigns and other marketing/lead‑generation initiatives.

• Outgoing, outcome‑driven and results‑oriented with high energy and drive; hungry to deliver results and a hunter mentality.
• Persuasive – strong selling, high networking and negotiation skills.
• ’Can do’ attitude, able to run autonomously, step out of your comfort zone.
• Customer‑focused, constantly following up and motivating clients with a positive, flexible and problem‑solving attitude; prepared to travel.
• Fluent in English and good in Arabic – both languages are compulsory.
• Construction background is not mandatory but an obvious plus.
• At least 2‑3 years of sales experience for SAAS solutions.

After a discussion with HR/Recruitment in English, you will meet your future manager, then argue a case study with your future team. If successful, you will meet the Head of Sales of the Dubai/KSA Area. We target a fast recruitment process (from 2 to 3 weeks max).

• Lunch & Learn Sessions – Women’s Network – LGBTQIA+ Network – Coffee Chat Roulette – Free English Lessons – Thinkproject Academy – Social Events – Volunteering Activities – Open Forum with Leadership Team (Tp Café)
• Hybrid working – Unlimited learning – Unlimited flexibility – and opportunities for career advancement.

Guillaume Martin

Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.

Working at thinkproject.com – think career. think ahead.