Customer Service Representative jobs in United Arab Emirates

We are offering a dynamic workplace with highly professional and ambitious colleagues and world leading, quality IVF products. Apply for this job

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Sales Account Manager

The person will be part of the Sales team in the Middle East region with focus on developing the Genetic testing business line. They shall oversee managing the business development and commercial side of the Genetic testing portfolio and visit, convert and deal commercially with potential contacts and customers.

• Target and reach potential clients (IVF centers and doctors, Obs&Gyns, Fetomaternal) and selective specialist pediatricians, neonatology, neurology, immunology, cardiology, metabolic disorders geneticists, multispecialty hospitals, bio clinics and others.
• Contact, visit and introduce the company’s products/tests (PGTA, PGTM, WES, Precision Panels and Single Gene analysis, NIPT, etc.) focusing on preimplantation, pre-conception, pre-natal and post-natal reproductive stages.
• Keep up the latest test information and clinical data supplied by the company and interpret, present and discuss this data with contacts and customers during visits, calls and/or presentations.
• Develop strong and positive working relationships with contacts and customers and assess their satisfaction level with our services.
• Meet and exceed sales targets by region, product and any other segmentation requested by management.
• Follow up on product/tests sales and customer, hospital, and centre requests.
• Maintain and keep updated the CRM (Salesforce).
• Plan and organize conferences, events, and activities for clients.
• Coordinate with genetic counselors to arrange for counseling sessions for patients suffering from genetic disorders and conditions.
• Collaborate with other physicians and biologists to determine the specific genetic tests that need to be performed on a patient.

Dubai

• Fluent in English and Arabic
• Bachelor's Degree in Science or equivalent
• Knowledge in IVF sector
• Good communication and flexibility
• Ability to remain flexible and seek alternative options to problems
• Build up a win-win relationship between customer and Vitrolife Group
• Driver’s license

We are offering a dynamic workplace with highly professional and ambitious colleagues and world leading, quality IVF products. Terms & conditions are according to company policy and employment regulations in country of employment.

Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We are supporting our customers by improving their clinical practice and the outcome of the patient’s fertility treatment.

Currently, we are approximately 1,100 people worldwide, headquartered in Gothenburg, Sweden. Vitrolife Group’s products and services are available in more than 125 countries, through our own presence in more than 25 countries and a network of distributors. We are a sustainable market leader and aim to be the preferred partner to the IVF-clinics by providing superior products and services with the vision to enable people to fulfill the dream of having a healthy baby. The Vitrolife AB (publ) share is listed on Nasdaq Stockholm.

Sales

Dubai

Hybrid

Full-time