Guest Experience Host: Warm Welcome & Seamless Seating

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai seeks a personable host/hostess to warmly welcome guests, manage reservations, and ensure exceptional service quality. Candidates should have 1-2 years of experience in a 5-star setting, excellent spoken English, and a positive, outgoing personality. Responsibilities include greeting guests, overseeing the dining area, and ensuring all spaces are well-prepared and welcoming. This role offers a vibrant work environment within a prestigious establishment.

Qualifications

• Minimum 1-2 years of experience in 5* international hotel.
• Pleasing and outgoing personality.
• Demonstrated experience working in a high-volume environment.

Responsibilities

• Greet each guest promptly and courteously.
• Ensure each guest receives the highest quality of service.
• Inspect cleanliness of each section of the dining room.

Skills

Positive attitude

Excellent spoken and written English

Complaint handling skills

Upselling skills

Ability to work under pressure

Education

Certificate in an Administration course or relevant field

Tools

Microsoft Office applications

Micros and cashiering procedure

Job description

A luxury hotel in Dubai seeks a personable host/hostess to warmly welcome guests, manage reservations, and ensure exceptional service quality. Candidates should have 1-2 years of experience in a 5-star setting, excellent spoken English, and a positive, outgoing personality. Responsibilities include greeting guests, overseeing the dining area, and ensuring all spaces are well-prepared and welcoming. This role offers a vibrant work environment within a prestigious establishment.