Customer Service Representative jobs in United States

Key Responsibilities:

• Sales & Business Development: Drive sales for warehousing and distribution services, actively seek new business opportunities, and retain existing clients.
• Client Relationships: Build and maintain strong relationships with clients to ensure excellent service delivery and customer satisfaction.
• Market Research: Conduct market analysis to identify opportunities and stay informed on industry trends in warehousing and distribution.
• Reporting & Forecasting: Provide regular sales reports including forecasts, pipelines, and performance analysis to the management team.
• Target Achievement: Achieve sales targets and contribute to the revenue growth of the company.

Candidate Requirements:

• Experience: 4-6 years of experience in warehousing and distribution within the UAE.
• Industry Knowledge: Strong understanding of warehousing operations, logistics, distribution, and supply chain management.
• Sales Skills: Proven track record in sales with experience in identifying business opportunities and managing a portfolio of clients.
• Client Management: Ability to manage client relationships, resolve issues, and deliver exceptional customer service.
• Reporting: Experience in providing sales reports and business performance analysis.

Education:

• Bachelor's degree in Business Logistics or a related field.

Skills:

• Excellent communication and negotiation skills.
• Strong knowledge of warehousing, distribution, and logistics processes.
• Proficiency in sales and client management tools and software.