Aerospace Customer Account Specialist - 1 Year

Nathan & Nathan; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading MRO organization in Dubai is seeking a Customer Account Specialist for a 1-year contract. The role includes providing comprehensive customer support and ensuring satisfaction through effective communication and problem-solving. Candidates should have a degree, experience in customer account management, and knowledge of MRP systems such as SAP. The position offers a salary of AED 12,000 - 13,000.

Qualifications

• Proven experience in customer account management, preferably in the aerospace or MRO industry.
• Ability to multitask and work under pressure in time-sensitive situations.
• Strong customer-oriented and continuous improvement mindset.

Responsibilities

• Provide customer support for contract review and quote submission.
• Manage customer inquiries and ensure swift resolution of issues.
• Gather feedback from customers to enhance satisfaction and loyalty.

Skills

Customer account management

Technical knowledge in aerospace component repair

Interpersonal skills

Communication skills

Multitasking ability

Education

Bachelor's degree in business administration or Aerospace Engineering

Master's degree (preferred)

Tools

MRP systems

SAP

MS Office

Job description

A leading MRO organization in Dubai is seeking a Customer Account Specialist for a 1-year contract. The role includes providing comprehensive customer support and ensuring satisfaction through effective communication and problem-solving. Candidates should have a degree, experience in customer account management, and knowledge of MRP systems such as SAP. The position offers a salary of AED 12,000 - 13,000.