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Account Manager (Arabic Speaker) - Al Ain

Delivery Hero

Abu Dhabi Emirate

On-site

AED 120,000 - 200,000

Full time

Today
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Job summary

A leading food delivery service company is seeking a full-time role based in Al Ain. Your responsibility will include managing relationships with restaurants, optimizing their services, and increasing revenue through strategic initiatives. The ideal candidate should have a Bachelor's degree and 2-4 years of experience in a similar role. Excellent communication skills and a customer-oriented approach are essential.

Benefits

Vibrant dynamic workplace
Comprehensive healthcare
Competitive salary
Company cultural and sports events
Diverse cross-cultural teams

Qualifications

  • 2 to 4 years of experience in a similar role or relevant field.
  • Residency in or relocation to Al Ain is a must.

Responsibilities

  • Conduct business reviews with clients to identify opportunities.
  • Maintain continuous relationships with clients and restaurants.
  • Provide excellent support to resolve operational issues.
  • Ensure menus of clients are up to date.
  • Optimize restaurant content and commission rate renegotiation.
  • Generate food coupons and promotions.

Skills

Excellent Communication & Negotiation skills
Customer Oriented
Adaptability & Flexibility
Data analysis and sales statistics

Education

Bachelor's degree in any discipline
Job description
Responsibilities
  • Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue profitability and market share.
  • Maintain continuous business relationship with clients/ Restaurants.
  • Provide excellent service and support in order to build strong relationship and resolve operational issues between clients/ restaurant and company.
  • Make sure that the menus of the clients are up to date at all times.
  • Optimize the restaurant content (MOA Delivery time).
  • Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
  • Advertisement sales: Acquiring and maintaining pictures from brand menus branding Talabat stickers at restaurants banners and newsletter.
  • Generating food coupons promotions and vouchers from existing restaurants.
  • Convince clients / restaurants for brand promotion of Talabat pictures.
  • Transmission method optimization: Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA.
  • Convince the restaurant to go for digitalization (Backlinks Splash pages White-label Facebook button).
  • Encourage restaurant to subscribe for the online payment gateway.
  • Coordinate with the restaurant if restaurant is live or active on the Talabat website checking and resolve the reason such as shutting down or stopped delivery.
  • Maintain accurate records of all sales and prospecting activities including:
    • Closed sales
    • Follow-up activities
    • Sales expense report
    • Increased sales report after placing promotion voucher and coupons
    • Vendor analysis sheet
    • Account management report
Qualifications
  • Bachelors degree in any discipline.
  • From 2to 4years of experience holding the same title or relevant
  • Able to analyze data and sales statistics and curate a solution
  • Residency in or relocation to Al Ain is a must
  • Excellent Communication & Negotiation skills.
  • Customer Oriented.
  • Adaptability & Flexibility.
Additional Information
  • Working within Talabat means access to the worlds leading perks and benefits including:
    • Vibrant dynamic & international workplace.
    • Building the fastest growing largest and most valuable network of online food ordering services in the world and more.
    • Challenging and fulfilling steep learning curve.
    • Opportunity to be a value-adding contributor to this fast-growing global company.
    • Working with diverse cross-cultural teams from over 45 nationalities.
    • Company events cultural and sports events.
    • Comprehensive healthcare.
    • Competitive salary.
Remote Work

No

Employment Type

Full-time

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