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Part- Time Stylist Emirati National
Descrizione del lavoro
A luxury goods company in Dubai is seeking a Part-Time Stylist who excels in customer service and relationship management. The ideal candidate will be an ambassador for the brand, engage actively with clients, and support store operations to achieve sales and CRM targets. Strong client relationship skills and a proactive approach are essential for success in this role.
Competenze
- Must deliver exceptional customer service and develop long-term relationships.
- Needs to be aware of CRM targets and engage in actions to meet them.
- Should consistently capture client data and maintain qualitative notes.
Mansioni
- Act as an ambassador of the Maison and welcome every guest.
- Utilize omnichannel services to grow sales and achieve KPIs.
- Ensure impeccable store environment and support colleagues at all times.
Conoscenze
An Emarati- Part Time Stylist is an ambassador of the Maison, in charge of welcoming every guest. She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.
- Delivers exceptional Customer Service and Takes pride in Developing long-term relationships
- Is aware of CRM targets and actively engages in all actions to reach them
- Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe
- Consistently captures client data and takes notes of all qualitative information
- Knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles
- Has at heart to offer excellent customer service and delivers strong business performance
- Uses all omnichannel services available to grow sales
- Is aware of store and individual sales and KPIs targets and actively engages in all actions to reach them
- Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO
- Consistently works to achieve given sales, KPIs and CRM targets
- Is aware of local trading environment and competitors’ activities
- Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers
- Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time
- Implements all guidelines related to store and BOH management and participates in inventories
- Supports after sales clients and follows up to ensure impeccable after sales service
- Complies with established Richemont policies and standards
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.