Front Desk & Guest Services Pro (Check-In)

Hilton; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company in Abu Dhabi is seeking a Receptionist to provide exceptional reception services for guests. You will ensure efficient check-in/check-out experiences, handle guest queries, and maintain high standards of customer service. Ideal candidates possess a high school diploma and prior customer service experience. This full-time role offers an opportunity to be part of a prestigious hotel brand.

Qualifications

• Previous experience in a customer-focused industry.
• Positive attitude and good communication skills.
• Excellent grooming standards.

Responsibilities

• Achieve positive outcomes from Guest queries in a timely manner.
• Ensure an efficient reception experience for Guests.
• Maximize room occupancy and use up-selling techniques.

Skills

Customer service

Communication skills

Teamwork

IT proficiency

Education

High school certificate or equivalent

Job description

A global hospitality company in Abu Dhabi is seeking a Receptionist to provide exceptional reception services for guests. You will ensure efficient check-in/check-out experiences, handle guest queries, and maintain high standards of customer service. Ideal candidates possess a high school diploma and prior customer service experience. This full-time role offers an opportunity to be part of a prestigious hotel brand.