Senior Officer- Secure Lending OPS

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading banking institution in Abu Dhabi is looking for an experienced candidate to support consumer banking operations. You will be responsible for preparing documentation for real estate loans, ensuring accuracy in processing, and maintaining compliance with bank policies. The ideal applicant will have a bachelor's degree and significant experience in consumer banking, especially in mortgage and real estate loan functions. This position promises a dynamic work environment within the local banking sector.

Qualifications

• 6-8 years’ experience in Consumer Banking.
• At least 6 years in mortgage and real estate loan admin/operations.

Responsibilities

• Prepare documentation for conventional real estate loans.
• Review all documents for accuracy regarding loan amounts.
• Process transactions as per approved DOA for Credit.

Skills

Proficiency in banking software systems

Excellent command of English (written and spoken)

Good understanding of the bank's financial systems

Deep knowledge of banking products

Familiarity with UAE legal environment

Strong decision-making skills

Attention to detail

Education

Bachelor’s degree in Commerce, Major in Management Accounting

Job description

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas, and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other, and respecting different viewpoints, we grow stronger – together.

Job Description

The GCOO supports the growth of First Abu Dhabi Bank’s Consumer Banking Business by ensuring quality credit risk management, providing excellent customer service, and maintaining sound credit and market knowledge. The role involves preparing documentation for conventional real estate loans (Escan & Estate Finance), ensuring accuracy, and managing day-to-day secure lending operations activities. The candidate will provide high levels of customer service, ensure error-free processing, and comply with all policies and procedures.

• Prepare documentation such as loan offer letters, consent letters, and other ad hoc letters for conventional real estate (Escan & Estate Finance) loans.
• Review all documents for accuracy regarding loan amounts, interest rates, fees, and other terms in line with bank policies.
• Rectify discrepancies identified during document vetting.
• Sign as a maker for disbursal documents and internal memos sent to Loan Operations.
• Process system-related activities such as CAS and LMS as a maker.
• Prepare instructions for conventional real estate loans after documentation is complete and send to Loan Operations.
• Ensure timely submission and update of the respective MIS.
• Lodge disbursal and other relevant documents.
• Act as a backup in the absence of other staff as needed.
• Execute special tasks assigned by management.
• Maintain records related to administrative functions, including mail statements and important correspondence.
• Verify that applications are complete with all required documents and properly filed before security documents are sent for lodgement.
• Record all requests in the respective MIS.
• Process transactions as per the approved DOA for Credit and Business.
• Ensure all queues are cleared at the end of each day.

Qualifications

Bachelor’s degree in Commerce, Major in Management Accounting.

Knowledge & Experience

6-8 years’ experience in Consumer Banking, with at least 6 years in mortgage and real estate loan admin/operations functions.

Skills

• Proficiency in banking software systems, basic PC skills, and MS Office applications.
• Excellent command of English (written and spoken).
• Good understanding of the bank's financial systems.
• Deep knowledge of banking products, especially mortgage and personal banking.
• Familiarity with UAE legal environment and Central Bank regulations.
• Strong decision-making skills, ability to work under pressure, and attention to detail.

Job Location