Customer Service Associate jobs in United Arab Emirates

Through your passion and motivation, you sell memorable experiences to guests who stay at Novotel & Ibis Abu Dhabi Gate Hotels. You are professional and knowledgeable about your hotel, and you build strong relationships and create bonds with your guests.

What's in it for you:
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies.
Opportunity to develop your talent and grow within Novotel & Ibis Abu Dhabi Gate Hotels and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

1. Implements all sales action plans related to his/her market areas as outlined in the marketing plan.
2. Conducts daily sales calls and arranges familiarization/site inspection trips to hotels by corporate clients.
3. Disseminates sales related information to other departments as appropriate.
4. Participates in weekly sales & marketing meetings.
5. Promotes and forwards sales leads for other Accor hotels.
6. Establish parameters, quotes, and negotiate prices, and seal contracts.
7. Participates in tradeshows, conventions, and promotional events.
8. Maintains accounts contact activity and business details.

Qualifications:

Your experience and skills include:
Relevant sales experience in hotels in Abu Dhabi.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Highly responsible & reliable.
Excellent communication skills, both written and verbal, required.
Strong interpersonal and problem-solving abilities.

Remote Work: No

Employment Type: Full-time