Customer Service Associate jobs in United Arab Emirates

Job Title

Distribution Manager

Location

Egypt

About Us

At Ingersoll Rand we foster inspired teams. As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities and themselves. We offer a broad range of opportunities to build a successful and rewarding career with an innovative company.

Job Summary

Distributor Manager is responsible for driving partnership and business growth with distributors in their designated geography. Job scope includes managing distributor performance to achieve annual sales targets, developing trust and strong partnership with distributor to ensure sustainable long term growth, executing the channel strategy with the support of Country Leader & Channel Development team. Success will be measured in Sales (Completes & Aftermarket) - revenues; bookings and profitability; developing a strong, structured and disciplined approach in managing a distributor; build together a solid growth plan in the country of responsibility; ensure improvement in customer satisfaction as per the regional and SBU targets + positively contribute to employee engagement based on the SBU targets.

Responsibilities

• Deploy standard work, Distributor Management Process (DMP) for distributors.
• Monitor revenue, bookings, backlog, unit volumes for completes and parts vs regional & distributor sales target (i.e. DVP target or business plan targets)
• Develop overall financial and legal acumen related to distribution business which includes understanding of the distributor contracts, P&L’s and financial & organization structures.
• Deploy containment and risk mitigation actions to enable each distributor to achieve targets
• Evaluate distributor sales pipeline sufficiency and deploy demand generation actions as needed
• Align distributor inventory levels for parts and completes to their sales target
• Monitor and update distributor installed base data
• Assess parts consumption in accordance with the installed base

Basic Qualifications

• B.tech/B.E

Travel & Work Arrangements/Requirements

Flexible working with 50% travel

Key Competencies

• Experience and knowledge related to low pressure business.
• Good technical skill and knowledge of products like PD Blower, Screw blower, Turbo, liquid ring vacuum pumps.
• Capability to perform basic financial analysis
• Project Management skill is a plus