Customer Service Agent jobs in United Arab Emirates

Bachelor of Commerce (Commerce), Bachelor of Business Administration (Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Key Accountabilities

1. Accurately forecast annual, quarterly, and monthly revenue streams.
2. Develop specific plans to ensure revenue growth across all company products.
3. Manage professional account management activities.
4. Drive sales of emerging products and promote multi-product sales.
5. Enhance seminar presentation skills.
6. Implement proactive competitive strategies and targeted sales campaigns.
7. Utilize sales support effectively and appropriately.
8. Be actively involved in sales efforts, including on-site and off-site meetings, seeking new leads, and upselling to ensure revenue and sales growth.
9. Resolve customer complaints related to sales and service.
10. Contact clients by phone to arrange meetings.
11. Meet with clients to understand their business and Telecom/IT strategies.
12. Achieve sales targets.
13. Manage a team of account executives.

1. Excellent selling skills.
2. Strong time management, communication, decision-making, human relations, presentation, self-motivation, and organizational skills.
3. Excellent analytical skills to understand customer requirements and drive relevant solutions.
4. Professional appearance and presentation.
5. Problem-solving abilities.
6. Ability to take initiative and think creatively.
7. Understanding of company objectives and ability to relate them to personal targets.
8. Capability to engage with senior executives within Key Accounts.
9. Knowledge of Key Account Planning methodologies (e.g., ESP and TAS).
10. Management and multitasking abilities.
11. Adaptability to changing environments.

Qualifications:

• Bachelor's degree in IT, Telecom, or Sales and Marketing.
• MBA in business, sales, or marketing is an advantage.

Experience:

• Minimum of eight to ten years in IT and Telecom Services sales with a proven track record.
• At least three years experience in selling to Key Accounts (Top 100 accounts).

Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Applicants should independently verify employer legitimacy. We do NOT endorse requests for money nor advise sharing personal or bank information. For security tips, visit our Security Advice page. Report any fraud to abuse@naukrigulf.com.