End-to-End Logistics & Customer Care Lead

Maersk; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics provider in Dubai is seeking an Operations Agent to manage operational execution across Ocean and Logistics. The role involves coordinating customer shipments, maintaining strong customer relationships, and ensuring compliance with reporting requirements. Ideal candidates must possess strong organizational and communication skills. This position is exclusively for UAE Nationals with a family book.

Qualifications

• Excellent stakeholder management and communication skills.
• Very organized, proactive and dynamic.
• Customer oriented with a solution-oriented approach.
• Understanding of local regulations.

Responsibilities

• Manage day-to-day customer relationships.
• Coordinate daily operational execution.
• Provide daily EDI updates and file creation.
• Ensure compliance with execution and reporting requirements.

Skills

Stakeholder management

Communication skills

Organizational skills

Problem-solving

Teamwork

Analytical skills

Job description

A leading logistics provider in Dubai is seeking an Operations Agent to manage operational execution across Ocean and Logistics. The role involves coordinating customer shipments, maintaining strong customer relationships, and ensuring compliance with reporting requirements. Ideal candidates must possess strong organizational and communication skills. This position is exclusively for UAE Nationals with a family book.