Customer Service Advisor jobs in United Arab Emirates
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Robinson & Co (Singapore) Pte Ltd
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Daniel J Edelman Holdings
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AkzoNobel Corporate
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Reap HR Consultancy
Sales Executive [Arabs Male only]
Reap HR Consultancy
Key Account Manager - HORECA
Job summary
A leading foodservice solutions company in Dubai is seeking a Key Account Manager HORECA to manage relationships with hotels, restaurants, and catering clients. The ideal candidate should possess strong commercial acumen and a deep understanding of the foodservice industry with a proven ability to drive sales growth. This role requires 4-7 years of relevant experience and excellent negotiation skills.
Qualifications
- 4 - 7 years of experience in sales or key account management within HORECA or foodservice sector.
- Strong understanding of UAE hospitality market and customer networks.
- Proven track record in achieving sales targets and managing accounts.
Responsibilities
- Develop and maintain relationships with key HORECA clients.
- Achieve sales and profitability targets for assigned accounts.
- Identify new business opportunities in the HORECA channel.
Skills
Education
We are seeking an experienced and results-driven Key Account Manager HORECA to manage and grow relationships with hotels, restaurants, and catering clients. The ideal candidate will have strong commercial acumen, a deep understanding of the foodservice industry, and a proven ability to deliver sales growth through strategic account management.
- Develop and maintain strong relationships with key HORECA clients, including hotels, restaurants, and catering groups
- Achieve sales and profitability targets for assigned accounts and product categories
- Identify new business opportunities and expand the customer base within the HORECA channel
- Negotiate contracts, pricing, and trading terms to ensure profitability and long-term partnerships
- Coordinate with marketing and supply chain teams to ensure product availability and on-time delivery
- Conduct regular business reviews with key clients to analyze performance and identify growth opportunities
- Monitor market trends, competitor activities, and customer feedback to inform commercial strategies
- Prepare accurate sales forecasts, reports, and account plans
- Support product launches, sampling activities, and menu placements within the HORECA segment
- Ensure high standards of customer service and brand representation
- Bachelors degree in Business Administration, Marketing, or related field
- 4 -7 years of experience in sales or key account management within the HORECA or foodservice sector
- Strong understanding of the UAE hospitality market and key customer networks
- Proven track record in achieving sales targets and managing large accounts
- Excellent negotiation, communication, and presentation skills
- Ability to analyze sales data and develop actionable insights
- Valid UAE driving license
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.