Customer Service Advisor jobs in United Arab Emirates

Summary

PwC is a global network operating in 157 countries with over 208,000 professionals, committed to delivering assurance, tax, and advisory services. Our success is measured by the value we create for clients and our people, emphasizing lasting relationships and quality.

Role: Manager / Senior Manager

Locations: Dubai, Abu Dhabi, Riyadh

Responsibilities:

1. Deliver complex advice clearly to engagement teams and clients, demonstrating strong communication and interpersonal skills.
2. Stay updated on IFRS developments and their impact on clients to contribute to market success.
3. Provide high-quality, well-documented IFRS consultation advice.
4. Perform IFRS financial statement reviews, aiding Assurance teams and clients in compliance.
5. Collaborate across competencies within the Global Corporate Reporting Services (GCRS) network.
6. Work with colleagues across Middle Eastern offices and the GCRS network on complex IFRS issues.
7. Keep abreast of regional and global trends.
8. Coach, train, and mentor junior staff; support IFRS training initiatives.
9. Operate within the Global CRS network, promoting consistent IFRS application and interpretation, and develop deep IFRS expertise.

Minimum Requirements:

• Ability to be flexible and adaptive daily.
• Work independently and in teams in a fast-paced, high-energy environment, producing high-quality outputs.
• 6-12 years of accounting and auditing experience, with at least 2 years in a technical accounting role, preferably in professional services.

Preferred Skills:

• Expertise in IFRS and financial reporting, including implementation and conversions.
• Proven experience providing technical accounting support and preparing technical papers.
• Experience reviewing financial statements for IFRS compliance.
• Optional knowledge of sustainability reporting.
• Strong organizational, critical thinking, and communication skills; fluency in English; multilingual abilities (Arabic advantageous).
• Willingness to travel within the Middle East and globally.

Mandatory Qualifications:

• Chartered Accountant, ACCA, CPA, or equivalent.
• Bachelor’s degree.

Additional Information:

Optional skills include feedback acceptance, data analysis, AI platforms, auditing methodologies, client management, and more. The role may require work visa sponsorship and government clearance, depending on circumstances. The job posting end date is not specified.