Private Client Manager

Pernod Ricard; Dubai; On-site; AED 293,000 - 368,000; Full time

Job summary

A leading global beverage company is seeking a Client Relationship Manager in Dubai to manage high-net-worth client relationships and drive sales of prestige spirits. The ideal candidate has a Bachelor's degree and a minimum of 5 years in client management within luxury sectors. Exceptional interpersonal skills and a passion for service are essential. This role also involves event planning and market analysis to enhance brand engagement.

Qualifications

• Minimum of 5 years of experience in client management, sales, or a related field, preferably within the luxury or hospitality sectors.

Responsibilities

• Identify, recruit and manage relationships with high-net-worth individuals for PRME Prestige program.
• Sell rare and collectable prestige spirits and champagnes.
• Develop partnerships for client acquisition and retention.
• Serve as a brand ambassador, promoting the portfolio of brands.
• Collect and analyze market data to identify trends.

Skills

Exceptional interpersonal and communication skills

Strong organizational and project management abilities

Adept at problem-solving and innovation

Passionate about building relationships and delivering exceptional service

Able to work collaboratively in a diverse and dynamic environment

Education

Bachelor's degree in Business, Marketing, or a related field

Job description

Client Relationship Management

• Identify, recruit and manage relationships with HNWI (high-net-worth individuals) / VIC (very important clients) collectors for PRME Prestige program ‘Le Cercle’.
• Act as primary point of contact & personal advisor: addressing inquiries, providing product information, product recommendations & tailored experiences.
• Build, manage & expand the private client Le Cercle network & database; supporting customer analysis & the development of tailored plans and programs.

Drive Sales of Prestige & Luxury Portfolio.

• Sell rare, unique & collectable limited edition prestige spirits and champagnes from the Pernod Ricard Le Cercle portfolio.
• Guide private clients on building or refining their collections; guide them through special releases & bespoke allocations.
• Identify and pursue new business opportunities within the private client sector to further enhance the business performance of Le Cercle in the UAE.

Event Planning and Execution

• Develop strong partnerships with external stakeholders to support the acquisition, reward & retention of private client customers.
• In collaboration with marketing teams, design and execute exclusive events for private clients, creating memorable and engaging experiences that reflect our brand values.

Brand Advocacy

• Serve as a brand ambassador for Pernod‑Ricard, articulating our story and values to private clients with authenticity and confidence.
• Promote our diverse portfolio of brands, ensuring clients are informed and engaged with our offerings.
• Foster a sense of community among private clients, connecting them with our brand and each other.

Market Insights and Reporting

• Collect and analyze market data to identify trends and opportunities within the private client segment.
• Provide regular reports and insights to management, helping shape strategic decisions and initiatives.
• Stay grounded in the real, ensuring our approach aligns with community values and sustainability.

Education: Bachelor's degree in Business, Marketing, or a related field is preferred.

Experience: Minimum of 5 years of experience in client management, sales, or a related field, preferably within the luxury or hospitality sectors.

Capabilities

• Exceptional interpersonal and communication skills
• Strong organizational and project management abilities
• Adept at problem-solving and innovation
• Passionate about building relationships and delivering exceptional service
• Able to work collaboratively in a diverse and dynamic environment