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1,254

Customer Service Advisor jobs in United Arab Emirates

Customer Service Specialist

Customer Service Specialist
Zeal Group
Dubai
AED 50,000 - 70,000
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Maintenance Technician - Plumbing and Carpentry(60005)

Maintenance Technician - Plumbing and Carpentry(60005)
Mediclinic Group
Dubai
AED 60,000 - 120,000
Urgently required
3 days ago

Mechanical Field Service Engineer - Aero Derivative

Mechanical Field Service Engineer - Aero Derivative
Baker Hughes
Abu Dhabi
AED 120,000 - 200,000
Urgently required
3 days ago

Field Service Technician (Reciprocating and Progressive Cavity Pumps)

Field Service Technician (Reciprocating and Progressive Cavity Pumps)
NOV
Dubai
AED 60,000 - 80,000
Urgently required
5 days ago

Bit Repair Technician, Sr

Bit Repair Technician, Sr
Halliburton
Abu Dhabi
AED 40,000 - 60,000
Urgently required
5 days ago
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FILLED: Critical Environment Field Service Engineer

FILLED: Critical Environment Field Service Engineer
Microsoft
Dubai
AED 120,000 - 180,000
Urgently required
5 days ago

Senior Service Engineer

Senior Service Engineer
Agile Consultants
Dubai
AED 120,000 - 200,000
Urgently required
5 days ago

Senior Client Advisor at Vacheron Constantin

Senior Client Advisor at Vacheron Constantin
Vacheron Constantin
Dubai
AED 120,000 - 200,000
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Service Utilisation & Engagement Manager

Service Utilisation & Engagement Manager
xponentiate
Dubai
AED 120,000 - 200,000
Urgently required
7 days ago

Customer Service Representative

Customer Service Representative
Apparel FZCO
Dubai
AED 60,000 - 120,000

Customer Care Agents (Hybrid work - Hiring UAE Nationals)

Customer Care Agents (Hybrid work - Hiring UAE Nationals)
Independent Food Company
Dubai
AED 60,000 - 120,000

Call Center Agent - Inbound (Temporary)

Call Center Agent - Inbound (Temporary)
Air Arabia
Sharjah
AED 60,000 - 120,000

Customer Representative - Asthma Line - Dubai

Customer Representative - Asthma Line - Dubai
bioM?rieux BV
Dubai
AED 90,000 - 110,000

Customer Service Representative

Customer Service Representative
Rocket Lab
Dubai
USD 35,000 - 55,000

Pioneer Talent Program - Customer Service Representative

Pioneer Talent Program - Customer Service Representative
Binance
United Arab Emirates
Remote
AED 60,000 - 90,000

Manager - Customer Relations

Manager - Customer Relations
Aldar Academies
Abu Dhabi
AED 120,000 - 180,000

Customer Representative - Asthma Line - Dubai

Customer Representative - Asthma Line - Dubai
Organon GCC
Sharjah
AED 60,000 - 80,000

BOTTEGA VENETA Client Advisor Dubai

BOTTEGA VENETA Client Advisor Dubai
ATELIER LUXURY GULF LLC
Dubai
AED 60,000 - 120,000

Officer, Customer Support VIP cases ( UAEN)

Officer, Customer Support VIP cases ( UAEN)
Daman - National Health Insurance Company
Abu Dhabi
AED 120,000 - 200,000

Officer, Customer Service (FADES)

Officer, Customer Service (FADES)
First Abu Dhabi Bank (FAB)
Abu Dhabi
AED 60,000 - 120,000

Customer Service Assistant

Customer Service Assistant
Planet Star Travel & Tourism LLC
Dubai
AED 60,000 - 120,000

Maintenance Manager

Maintenance Manager
Accor
Dubai
AED 120,000 - 200,000
Urgently required
3 days ago

Maintenance Manager

Maintenance Manager
Fairmont Hotels & Resorts
Dubai
AED 120,000 - 180,000
Urgently required
3 days ago

Maintenance Manager

Maintenance Manager
21c Museum Hotels
Dubai
AED 50,000 - 80,000
Urgently required
3 days ago

Senior Engineer - Mechanical

Senior Engineer - Mechanical
AECOM
Abu Dhabi
USD 40,000 - 70,000
Urgently required
3 days ago

Top job titles:

Software Engineer jobsProject Manager jobsSales Executive jobsAdministrative Assistant jobsAccountant jobsCustomer Service Representative jobsOffice Assistant jobsElectrical Engineer jobsMechanical Engineer jobsData Analyst jobs

Top companies:

Jobs at EmiratesJobs at FlydubaiJobs at TransguardJobs at EtihadJobs at MarriottJobs at AlshayaJobs at Qatar AirwaysJobs at AdnocJobs at Air ArabiaJobs at Dnata

Top cities:

Jobs in DubaiJobs in Abu DhabiJobs in SharjahJobs in AjmanJobs in Al AinJobs in Fujairah

Similar jobs:

Customer Service Representative jobsCustomer Service Agent jobsCustomer Care Representative jobsAirport Customer Service Agent jobsCustomer Service Manager jobsCustomer Relationship Manager jobsRemote Customer Service jobsCustomer Service Associate jobsCustomer Support Representative jobsService Advisor jobs

Customer Service Specialist

Zeal Group
Dubai
AED 50,000 - 70,000
Job description

Client Interaction and Support:

  • Serve as the primary point of contact for client inquiries via email, phone, and live chat.
  • Provide timely and accurate resolutions to client issues related to account management, trading platforms, and transactions.
  • Guide clients through the onboarding process, ensuring all necessary documentation is collected and verified as per regulatory requirements.

Payments Management:

  • Oversee client deposit and withdrawal requests, ensuring accurate and timely processing.
  • Collaborate with the finance team to resolve payment discrepancies or delays.

Reporting and Documentation:

  • Prepare and maintain daily operational reports, including trade volumes, client queries, and resolution timelines.
  • Ensure accurate record-keeping and compliance with company policies and UAE regulations.

Operational Assistance:

  • Support the Operations Manager in implementing processes to enhance customer support efficiency.
  • Assist in testing and providing feedback on new tools, platforms, or features introduced by the company.

Compliance and Quality Assurance:

  • Adhere to all internal processes, data protection policies, and Securities and Commodities Authority (SCA) regulations.
  • Maintain a high standard of professionalism and customer service at all times.
Academic Qualification Requirement:

B.Sc, B.Com Degree from any discipline

Work Experience Requirement:

2 years of experience in Customer Service department.

English fluency.

CRM Software Experience is a must.

Professional Key Knowledge Area Requirement:

Customer and Personal Service.

Financial Markets / banking background is preferred.

Skills & Competencies:
  • Active Listening
  • Communication skills
  • Customer orientation
  • Aptitude to learn financial markets
  • High level of critical thinking and analytical skills. Ability to quickly grasp new materials and concepts quickly and efficiently.
Benefits:
  • Private Health Insurance
  • Paid Time Off
  • Training & Development
  • Attractive Commission structure
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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