Revenue Manager jobs in United Arab Emirates

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

• The Revenue Manager is responsible for optimizing the hotel’s and RGI (Revenue Generation Index – measuring the hotel’s position as compared to the competition) sales revenue.
• Close interaction with the hotel’s senior management.
• Takes part in determining budget and strategy & is accountable for its implementation.
• He is responsible for pricing strategy and for optimizing inventory.
• Must provide a global perspective on Revenue Management to the whole hotel.
• Organization and monitoring of all affairs concerned to the position.
• Proper grooming at all times.
• Attend trainings as per schedule.
• Show fullest cooperation and respect within the team and other departments.
• Is aware of the daily activities and has product knowledge of all the hotel facilities.
• Supports the budgetary process and the yearly strategy.
• Devises the yearly budget per segment, per day.
• Determines sales strategy.
• Determines yearly rate tables for all market segments.
• Develops and steers the hotel’s Revenue strategy.
• Prepares forecasts and chairs the Revenue meeting.
• Determines and implements pricing strategies and circulates the recommendations.
• Nurtures relations with online partners.
• Updates rates and restrictions throughout all distribution channels.
• Collects, integrates and studies market and competition data on a daily basis.
• Produces benchmarking, GDS performance and other reports.
• Maintains work systems and tools.
• Maintain the revenue reporting system and analyze reservation patterns.
• Staying up to date on any software or data management trends.
• Be totally familiar with hotel products, rates, and promotions at all times. Maintain up to date understanding of company products and rates and involvement in cross selling of these when required.
• Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes.
• Provide ongoing market intelligence by monitoring business sources and segments.
• Penetrate and saturate prospective and existing customer organizations for effective multi department selling.
• Coordinating with the DOSM to pursue new market segments to secure sales and prepare proposals for consideration.
• Positive communication of the hotel image to existing and potential customer at all times.
• Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.
• Report on trends in the industry and local markets.
• Attends the hotel’s revenue meetings as scheduled.
• To be punctual on duty.
• Be well groomed to the standards laid down. Insist on the same standard for your employees.
• To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.
• Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of P&C.
• To create an environment which promotes employee morale and encourages the team to have pride in their department with a high level of commitment.
• To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude.
• To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction.
• To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs.
• Is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility.
• Other duties as assigned.
• Carry out any other reasonable task (which may not be stated here) as requested.

• Bachelor Degree
• Minimum 3 years of managerial experience in Revenue & Reservations.
• Previous experience in luxury, upscale or all-inclusive resort environments.
• Proven experience working with revenue management systems (RMS), PMS, channel managers, and OTA platforms.
• Advanced proficiency in Excel (forecasting, reports, data analysis).
• Strong analytical, numerical, and problem-solving skills with attention to detail.
• Ability to interpret data and translate insights into commercial and pricing strategies.
• Excellent communication and stakeholder management skills, with the ability to work closely with Sales, Marketing and Operations teams.
• Strong presentation skills and confidence in leading revenue meetings and strategy discussions.