Customer Service Advisor ofertas em Emirados Árabes Unidos

Sales

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.

Salesforce has an established presence in Dubai which acts as the HQ for the region, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory. The position that has become available is for an Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.

We’re looking for a top-performing Enterprise Account Executive to join our team and lead Salesforce’s engagement with some of the most strategic Telco & Media customers in the region—across both existing relationships and high-potential new accounts. This is a high-impact role designed for a seasoned sales professional with a proven track record in leading complex, high-value enterprise relationships. As part of our Core Sales team, you’ll be responsible for owning the full account strategy, executive alignment, and multi-cloud growth plans—positioning Salesforce as a strategic transformation partner to the region’s most influential Real Estate players.

• Lead a strategic portfolio of enterprise Telco/Media customers, spanning existing accounts and new logo opportunities.
• Own the vision, strategy, and executive engagement across each account.
• Drive alignment across Salesforce Core CRM, AI, Data Cloud, and Industry Cloud teams to deliver unified customer value.
• Serve as the primary executive sponsor from Salesforce, driving long-term digital transformation outcomes.

• Accelerate Salesforce’s presence and revenue across high-value enterprise Telco/Media customers.
• Define and execute multi-year strategic growth plans, aligned to customer business priorities.
• Build and manage a strong pipeline through territory planning, strategic prospecting, and relationship development.
• Navigate complex deal cycles, lead internal collaboration, and consistently deliver against revenue targets.
• Act as a trusted advisor to C-level executives, helping shape their digital strategy through the Salesforce platform.

• Successful, reference-able experience in enterprise software or cloud technology sales.
• Demonstrated success in leading strategic enterprise accounts, including large transformational, multi-cloud deals.
• Deep understanding of the Telco/Media sector or similar capital-intensive industries.
• Proven ability to engage C-level stakeholders, influence decision-making, and lead account teams effectively.
• Strong commercial acumen, consultative selling skills, and long-term account planning capabilities.

• University graduate calibre.
• Based in the UAE or willing to relocate within 3 months.
• Valid UAE driving license.
• Fluent in English; Arabic is strongly preferred.
• No restrictions on international or regional travel.

• Be part of Salesforce—the global leader in AI + Data + CRM innovation.
• Take a leadership role in one of our most strategic verticals, with high executive visibility.
• Work closely with major Real Estate organizations shaping the future of urban development and infrastructure.
• Join a high-performing, collaborative team focused on growth, impact, and excellence.

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.