Customer Service Advisor jobs in United Arab Emirates

ZEDEDA makes edge computing effortless, open, and intrinsically secure - extending the cloud experience to the edge. ZEDEDA reduces the cost of managing and orchestrating distributed edge infrastructure and applications, while increasing visibility, security, and control. ZEDEDA delivers a distributed, cloud-native edge management and orchestration solution, simplifying the security and remote management of edge infrastructure and applications at scale. ZEDEDA ensures extensibility and flexibility by utilizing an open partner ecosystem with a robust app marketplace and leveraging an open architecture built on EVE-OS, from the Linux Foundation. ZEDEDA delivers instant time to value, has thousands of nodes under management, and is backed by world-class investors with teams in the US, Germany, and India. For more information, visit

Job Duties

1. Work with key named customers and partners to grow revenue.
2. Build relationships across enterprise accounts to uncover new opportunities.
3. Develop strategic account plans to build a strong pipeline and exceed quota objectives.
4. Lead customer relationships and sales cycles to assist customers in their purchase decision through business presentations, strategic solution discussions, aligning on requirements and goals, product demonstrations, delivery of value proposition and proposals, negotiation, and closing excellence.
5. Build and leverage a strong partner network.
6. Drive high-value initial contracts designed to capture customer stickiness and license growth over time.
7. Manage customers to ensure successful edge deployments, contract renewals, and the ability to use as a reference.
8. Forecast for the region weekly and meet sales goals each quarter.
9. Require 5+ years of outbound sales experience with deep solution selling expertise, preferably selling innovative SaaS offers into complex enterprise environments.
10. Experience selling IoT, Virtualization, and/or Cloud technologies. Cloud Native, Cloud Applications, and Orchestration background a plus.
11. Have an experienced closer understanding of the connection between OT business drivers and IT buying patterns.
12. Ability to drive a business outcome-focused sales process, mapping stakeholders and capturing timing and budget to drive a deal through the qualification to commit process quickly and predictably.
13. Preferred experience working at an early-stage startup or selling next-gen but early-stage solutions at a more established company.
14. Possess excellent communication (written and verbal) and interpersonal skills.
15. Be a collaborative, team player who works well with others.
16. Maintain strong self-awareness and social skills to handle difficult situations with understanding and composure.
17. Ability to travel up to 50% of the time based on customer, prospect, and organizational needs.