Software Engineer jobs in South Africa

DHL Global Forwarding is the world’s leading logistics provider operating in more than 220 countries. This role provides first and second level IT technical support to end‑users, assists in maintaining IT systems and infrastructure, and ensures smooth day‑to‑day operations of hardware and software within the organization.

• Provide technical support for desktops, laptops, printers, and mobile devices.
• Troubleshoot hardware and software issues, escalating when necessary.
• Install, configure, and maintain operating systems and applications.
• Assist with network connectivity issues (LAN/WAN/Wi‑Fi).
• Support onboarding/offboarding processes (e.g., account setup, device provisioning).
• Perform routine maintenance and updates on systems.
• Support ticketing system: logging, tracking, and resolving incidents and requests.
• Document support activities and resolutions in the ticketing system.
• Monitor network systems – specifically Cisco routers and switches.
• Maintain IT hardware inventory and update asset registers.
• Assist with annual IT asset count and reconciliation.
• Collaborate with country senior technicians and IT infrastructure managers on IT infrastructure projects.
• Collaborate with regional and global IT teams on IT issues.
• Provide backup and support to Senior Specialist IT & Systems Administration.
• Build strong relationships with all departments and colleagues.

• Good understanding of Windows OS, Microsoft 365, and networking fundamentals.
• Good troubleshooting and problem‑solving skills.
• Customer‑focused with a proactive approach to problem‑solving.
• Ability to work independently and within a team.
• Very good telephone etiquette.
• A proven record of identifying problems and resolving them.
• Presentation skills and information sharing at all levels.

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.
• Potential for full‑time employment upon successful completion of the program.

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.