Retail Store à Afrique du Sud

QUALIFICATIONS:

• Diploma / Degree in Retail, Business, or related qualification (advantageous)

EXPERIENCE:

• Minimum of 5 years experience in a retail environment, preferably in a supervisory or leadership role

KNOWLEDGE REQUIRED:

• Management of inventory, stock, buying, staff, product merchandising, costs, and store profitability
• Familiarity with stock management systems like ERP, Meat Matrix, etc.
• Understanding of FMCG environment and relevant legislation
• Experience managing perishable products, especially in the meat industry
• Basic understanding of retail consumer behavior and purchasing trends

SKILLS REQUIRED:

• Excellent verbal and written communication skills
• Proficiency in MS Office Suite
• Strong analytical skills
• Basic understanding of financial statements and reporting systems
• Effective interpersonal and customer service skills
• People management abilities
• Energetic and self-motivated

Stock Management:

• Place orders, follow up, and manage deliveries
• Manage stock upon arrival and report discrepancies

Stock Receiving:

• Receive stock, report damages, and update Meat Matrix

Stock Control:

• Report daily stock levels, manage stock thresholds and shrinkage, and ensure store cleanliness and HACCP standards

Employee Management:

• Recruitment, onboarding, training, employee relations, performance management, and wellness

Store Organisation:

• Product display, merchandising, and managing non-moving items

Cash Management:

• Daily cash-ups, cash handling, ATM management, and security

Customer Service:

• Deliver excellent service, understand customer preferences, manage complaints, and foster brand loyalty

System Administration:

• Maintain Meat Matrix, CCTV, security systems, and alarm systems