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Service Advisor: Retail POS & Stock Control Lead
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Service Advisor: Retail POS & Stock Control Lead
Job summary
A leading health and beauty retailer in Benoni seeks a Service Advisor to ensure service excellence at the point of sale. This role involves managing operational activities, overseeing staff, and promoting customer service initiatives to meet company standards. Ideal candidates should have at least Grade 12 and relevant retail qualifications, along with a year of experience in a customer-facing role. The position is permanent and offers a dynamic environment focused on health and beauty.
Qualifications
- 1 year’s experience in a customer facing role, overseeing employees within a retail/FMCG environment.
- Numeracy and stock management experience.
Responsibilities
- Ensure service excellence at the point of sale.
- Direct and control all operational activities efficiently.
- Manage stock and cash safely, minimising shrinkage.
- Train and motivate shop assistants/cashiers.
- Resolve customer queries as per company policies.
- Promote Clicks clubcard participation.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.