Retail jobs in South Africa

THE OPPORTUNITY

We have an opportunity for an entry-level Recruiter to join our team. The purpose of this position is to provide a speedy and professional Recruitment service to the business to ensure adherence to company policies, procedures and labour legislation.

This position will focus on the end-to-end remote recruitment for our Quick-Service Restaurant (QSR), customer-facing staff. It is very target and deadline-driven and not for the faint of heart.
This is a fully in-office position based in Stellenbosch.

DUTIES

Recruitment and Selection:

• Proactively monitor stores' headcount requirements and initiate the applicable action.
• Use various methods to source candidates.
• Manage vacancies from applicant registrations to appointments.
• Assist line managers with coordinating interviews and conducting interviews, when necessary.
• Ensure that vacancies are closed with quality candidates, within SLA.
• Actively monitor and track vacancies and applicants.
• Provide advice and assistance to line managers on HR processes and practices.

Risk Management:

• Identify and mitigate risks to the organisation and initiate corrective action where required.

Relationship Building:

• Develop positive, professional working relationships with internal and external stakeholders.

Administration & Support:

• Ensure that the administration standards are within the set guidelines and submitted by the prescribed deadlines.
• Organise and maintain records, documents and paperwork to ensure compliance and confidentiality.
• Ensure that vetting for all successful applicants is conducted.
• Follow up on any outstanding mandatory documents and checks to ensure that all recruitment packs are complete.

REQUIREMENTS

Essential:

• Relevant qualification or a minimum of 1 year’s experience working in a fast-paced, high-pressure customer-facing sales or service role.

Desirable:

• Previous experience working in an HR/Recruitment team.
• Experience working on Monday.com is highly advantageous.
• Multilingual fluency is advantageous.
• Working experience with Google Workspace.
• QSR or retail branch network experience.
• Valid driver’s licence.

COMPETENCIES

• Professional verbal, written, and interpersonal communication skills.
• Self-starter and results-oriented.
• Highly organised with excellent attention to detail.
• A high degree of confidentiality and integrity.
• Must be able to exercise judgment and independently determine and take appropriate action where necessary.
• Must possess conflict-management and resolution skills.
• Ability to handle situations professionally with sensitivity, diplomacy and tact.
• Knowledge of labour legislation.
• Uses initiative to collect and review information in order to ensure that objectives are met and to keep relevant people informed through feedback loops.