Outbound Call Centre Agent

Meondoholdings.Co; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading financial services provider in Durban seeks motivated sales professionals. The role requires experience in retail credit or micro loans, with excellent communication skills in multiple languages, particularly isiZulu and English. Successful candidates will be responsible for engaging with customers, convincing them to consider loans, and adhering to company policies. A completed matric is essential. Join our team to thrive in a dynamic call center environment.

Qualifications

• Must have experience in sales, preferably in financial services.
• Ability to understand and communicate clearly with customers.
• Responsible, honest, and able to follow company policies.

Responsibilities

• Convince customers for a loan.
• Maintain confidentiality and follow procedures.
• Work towards sales targets.

Skills

Sales experience

Customer advocacy

Communication skills

Marketing techniques

Listening skills

Target driven

Computer skills

Multilingual (preferably isiZulu and English)

Education

Completed matric

Job description

WELL GROOMED, CONFIDENT & POLITECOMMUNICATES CLEARLY & POSITIVELY WITH CLIENTSEXPERIENCED IN SALES ESPECIALLY IN FINANCIAL SERVICE, MICRO LOAN OR RETAIL CREDIT.UNDERSTAND HOW TO CONVINCE CUSTOMERS FOR A LOAN.KNOWS MARKETING TECHNIQUES.GOOD LISTENER.RESPONSIBLE & HONESTFOLLOW COMPANY POLICY & PROCEDURES & KEEP INFORMATION CONFIDENTIAL.TARGET DRIVENMOTIVATED TO GROWBASIC ADMIN AND COMPUTER SKILLSPLETED MATRICSPEAKS AND UNDERSTAND MULTIPLE LANGUAGES (PREFERABLY ISIZULU AND ENGLISH).

UNDERSTAND USAGE OF PLATTFORM SKILLS.PREFERABLY 5 YEARS EXPERIENCE IN CALL CENTRE ENVIRONMENT