Store Manager

Cape Union Mart Group; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail company in Pretoria seeks an experienced Store Manager responsible for enhancing in-store experiences and managing key performance indicators. The role includes maximizing profitability, leading an effective team, and ensuring exemplary customer service. Candidates should possess 5 years of retail management experience and strong communication skills, coupled with a Matric or equivalent qualification. This position emphasizes innovative merchandising and a collaborative team culture.

Qualifications

• 5 years of management retail experience is essential.
• Proficiency in Microsoft applications required.
• Clear criminal record is a must.

Responsibilities

• Manage all aspects of a store effectively.
• Maximize turnover and profit through effective strategies.
• Implement company policies and maintain safety practices.

Skills

Management retail experience

Customer service excellence

Effective communication

Leadership

Adaptability

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.

Duties and Responsibilities

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement

• 5 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.
• EE candidates will be given preference