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Incident Response Engineer: Client-Focused Tech Support
Job summary
A technical support company is seeking Reactive Engineers in Welkom to provide first and second-line support across various client environments. Candidates must have a Matric certificate, CompTIA A+, and Network+ certifications. Strong technical abilities coupled with good communication skills are necessary for facilitating client interactions. A valid driver's license and the ability to travel to client sites as needed are also required.
Qualifications
- At least a Matric certificate is required.
- Must have CompTIA A+ and Network+ certifications.
- Strong technical and communication skills are essential.
Responsibilities
- Troubleshoot incidents efficiently.
- Assist in various technical projects.
- Ensure effective communication with clients.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.