Remote Key Account Manager – Fintech Merchant Growth

Salesworx Recruitment Ltd; Durban; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A fintech recruitment agency is searching for a Key Account Manager in Durban to drive the success of online payments. The ideal candidate should have solid experience in sales, customer success, and marketing, with a preference for those familiar with fintech. Responsibilities include onboarding new merchants, managing client relationships, and driving growth through strategic initiatives. Remote work is available, and candidates living on the Durban North Coast are preferred.

Qualifications

• Solid experience in sales, customer success and marketing.
• Fintech experience preferred.
• Ability to work remotely and drive online participation.

Responsibilities

• Own new merchants post-onboarding from the Merchant Acquisition Specialist.
• Identify upsell and cross-sell opportunities to drive revenue.
• Maintain merchant notes, next steps in QuickSights and Zoho.

Skills

Sales experience

Customer success

Marketing experience

Strong business acumen

Ability to interact with merchants

Commercially strategic

Proactive and responsive

Familiarity with reporting tools

Tools

Zoho

QuickSights

Campaign Manager

Job description

A fintech recruitment agency is searching for a Key Account Manager in Durban to drive the success of online payments. The ideal candidate should have solid experience in sales, customer success, and marketing, with a preference for those familiar with fintech. Responsibilities include onboarding new merchants, managing client relationships, and driving growth through strategic initiatives. Remote work is available, and candidates living on the Durban North Coast are preferred.