Incident Response Engineer: Client-Focused Tech Support

Sevenc Computing; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A technical support company is seeking Reactive Engineers in Welkom to provide first and second-line support across various client environments. Candidates must have a Matric certificate, CompTIA A+, and Network+ certifications. Strong technical abilities coupled with good communication skills are necessary for facilitating client interactions. A valid driver's license and the ability to travel to client sites as needed are also required.

Qualifications

• At least a Matric certificate is required.
• Must have CompTIA A+ and Network+ certifications.
• Strong technical and communication skills are essential.

Responsibilities

• Troubleshoot incidents efficiently.
• Assist in various technical projects.
• Ensure effective communication with clients.

Skills

Technical skills

Communication skills

Education

Matric certificate

CompTIA A+ certification

CompTIA Network+ certification

Job description

A technical support company is seeking Reactive Engineers in Welkom to provide first and second-line support across various client environments. Candidates must have a Matric certificate, CompTIA A+, and Network+ certifications. Strong technical abilities coupled with good communication skills are necessary for facilitating client interactions. A valid driver's license and the ability to travel to client sites as needed are also required.