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Insurance Sales Manager
Job summary
A financial services company is seeking an Insurance Sales Manager in KwaZulu-Natal, Durban. The role involves managing an insurance sales team, building strong client relationships, and ensuring service delivery aligns with client needs. Candidates should have relevant qualifications and a proven sales track record, especially in high-pressure environments. This position emphasizes teamwork and innovation in service improvement.
Qualifications
- Minimum 2 years managing an insurance sales team, preferably in financial services.
- 3 years of relationship management experience in the financial/insurance sector.
- 5 years of sales experience in a pressurised sales environment.
Responsibilities
- Ensure financial services provided match client needs and risk profiles.
- Measure client satisfaction and improve services.
- Build collaboration with internal stakeholders.
Skills
Education
Insurance Sales Manager
KwaZulu-Natal, Durban
December 17, 2025
- Ensure that financial services provided is appropriate to identified client needs and risk profile.
- Measure client satisfaction. Improve service, gathering feedback from clients and other stakeholders and taking corrective based on feedback received.
- Build collaboration with internal stakeholders.
- Build relationships with all relevant stakeholders, including product providers both internal and external.
- Ensure that product knowledge for self and planners is current.
- Ensure transformational target are met.
- Contribute to a culture of transformation by participating in the organisations culture building initiatives, and business strategy.
- Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
- Create a client service culture. Achieve operational excellence.
- Encourage team to generate innovative ideas and share knowledge.
- Matric / Grade 12 / National Senior Certificate
- NQF Level 6 or Higher in a Financial or Business-related field essential
- FAIS Key Individuals – competency Cat 1.1 and Cat B1 and B2 is mandatory
- RE1 Regulatory Exam Certificate
- Class of Business Long Term Insurance
- Class of Business Short Term Personal Lines
- Letter Confirmation by FSP & KI of KI’s ability, capacity and required decision making powers
- Minimum 2 years managing an insurance sales team, preferably in financial services, with exposure to the range of experience identified above.
- 3 years Relationship management experience in the financial / insurance sector
- 5 years Sales experience with a proven track record in a pressurised sales environment
- 5 years Sales experience in a Home Loans environment / Estate Agent / Bond Originator would be an advantage
- Sales / Retail / Business Development jobs
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.